Tapan Singh

Experience

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  One solutions

  Mar 2009 - May 2009

  Final Year Internship

  IT enabled CRM in Manufacturing /Engineering Sector Duration: 2 months Implementation of IT enabled CRM provide manufacturing company cutting edge in such competitive environment. Also it enables company to acquire and satisfy their need. It reduces customer complaint, churning rate of customer. With proper implementation of CRM makes profitable the company in terms of ROI.

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  Antares Systems ltd

  Sept 2010 - Sept 2011

  Project experience

  Project name: Implementation of E Tendering at CPWD DeptRole in project: Exe. (E Governance)Project Description: To implement E tendering at CPWD Dept in Maharashtra State. This includes Presentation of functional concept to concern person, conduct a workshop, giving training technically and Monitoring the online solution.The functional areas include DSC installation as well as setting the systems according to that, CRM, Third party remote connection. Responsibilities:- Involved in analysis of requirement in provided solution.Extensive Interaction with client's team to understand reporting requirements.Understanding Business Process and Functional Requirement. Creation of all Business Documentation related to the project such as - UAT- Signoff Documents, Technical Documents, Feasibility Report, and User Manuals. Imparting Training for Users and Handholding till handover to support team. Show less

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  Antares Systems Limited

  Sept 2010 - May 2016

  - Prepare and led meeting in Departments. - Planned and facilitated project review meetings to expedite requirements and resolution of project issues.- To prepare weekly reports about TAT, accuracy, productivity for the management and client.- Handling escalations from Client and suppliers.- Prepare weekly, monthly reports to the management.- Attending review meeting and pre-bid meetings. - Working on Saas handling various client’s and Deployment team responsible for driving West Zone business, primarily sourcing Tender Wizard platform training. - Collecting, Understanding and transmitting the business requirement for the project, and translating these into functional specifications. Show less

  • E Governance

    Sept 2010 - May 2016

  • Exe. Senior Consultant( E Governance )

    Sept 2010 - Mar 2016
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  Self-Employed - consultant

  May 2016 - now

  Consultant