Muhammad Usman Tariq

Experience

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  McDonald's Corporation

  Feb 2012 - Mar 2014

  Second Assistant Manager

  1- Meeting QSC&V Standards on all shift without superviser.2- Interviewing and selecting crew people and conducting crew orientation.3- Training crew trainer and helping to train trainee manager and swing manager.4- Recording documentation in employee personal files.5- Giving input on crew performance reviews.6- Completing weekly inventory and statistical.7- Maintaining restaurant safety awareness and safety reports.8- Handling proper security verification during handling cash and safe contents.9- Adjust vertical cabinet management system.10- Executing crew incentives and enthusiasm calendar activity , and maintaining crew bolliten board.11- Collecting information and initiating insurance clams when any incident happening during the shift.12- Calculating the restaurenrt build to's, paper stock up, inventory and ordering food.13- helping budget and control through profit and loss line items.14- Completing daily, weekly and monthly assign equipment calibration. Show less

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  Herfy Food Services Company

  Jan 2015 - Mar 2018

  Assistant Restaurant Manager

   To keep their employees motivated, resolve conflicts and make hard decisions.  Work with stores and managers across an Assigned Area  Store Manager might have to create schedules, order supplies and write reports. Time management is essential to make sure everything gets done. To keep and maintain a budget for the Area, and make sure local stores are staying on budget as well.  Dealing with employees, management or vendors, Store Manager will have to make decisions that affect the company. Having the ability to make hard and fast decisions is crucial to success. Store Manager Do a lot of communicating. This might be in front of a group of employees, or in a meeting with management.  Promotes safety and a safe work environment Partner with leadership, internal and external, to drive efficient processes and meet business goals Handle several incoming escalations properly and follow up in a timely manner Ensure a consistent and timely completion of all activities Own the development, maintenance and revision of reverse logistics processes, templates, and Standard operating procedures Emphasize a Lean mindset throughout the workplace Manage vendor operations to meet all metrics Identify issues, dependencies, and key decision points in the process and engage with internal and/or external partners to resolve Show less

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  The Suspect UAE

  Mar 2018 - Aug 2020

  Restaurant Administrator & Supply Chain Manager

   Controlling over all activities of Supply Chain & Operations of all branches, daily weekly & Monthly bases. Forecasting demand and supplies and communicate suppliers & venders to provide related product on time for smooth running operations. Collaborate with agencies and other vendor partners. Financial Management & Accounts handling of whole business including cash flow, day to day transaction, Vat calculation, KPI & Accumulated Sales Reporting, PNL statement(included CGS, controllable and non-controllable variable expenses management) of the business weekly & monthly bases. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points to get feedback for improving business & maximum customer satisfaction. Managing Projects & Events of food trucks located in different places in UAE, planed and organized all event activities to insure people product and equipment are available on time to get event successful.  Ensure state of QSC&V cleanliness of the Branches, shelving level, stock availability, machinery and equipment be ready to serve customers. Check and report the status of machinery, equipment, vehicles & food trucks. Insure that the Home delivery system and partner websites working properly, contracting, communicating, reporting and complained handling with external partner and outsourced staff.  Hiring & firing of employees and their documentation with the governmental institutions as PRO. Allocate workload to branches Personnel. System Management and Development is main focused area of my whole work i.e. staffing, scheduling, shift management, people practice and control, financial management, inventory management, delivery management, planed and maintenance, safety and security, marketing and promotions, business planning, costing and cost minimization, event management, improve sales level, PNL & forecasting. Show less

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  The Moor - Heritage Luxury Suites

  Oct 2020 - Jul 2023

  Food and Beverage Manager

   Menu Planning: Developing and updating menus, taking into account customer preferences, seasonal availability, and cost considerations. Food and Beverage Quality: Ensuring that all food and beverages served meet the highest standards of taste, presentation, and quality. Ordering and Inventory: Managing inventory levels, placing orders for supplies, and maintaining stock to avoid shortages and wastage. Cost Control: Implementing cost-control measures to maximize revenue and minimize expenses, such as monitoring food and beverage costs and reducing waste. Staff Management: Recruiting, training, and supervising the food and beverage team, including chefs, servers, bartenders, and other staff members. Guest Relations: Ensuring excellent customer service, handling guest feedback, and resolving any complaints or issues that arise. Compliance and Safety: Adhering to health and safety regulations, as well as food safety standards, to maintain a safe environment for both guests and staff. Event Management: Coordinating and managing food and beverage services for events, conferences, banquets, and weddings. Budgeting and Reporting: Creating and managing budgets, preparing financial reports, and analyzing sales data to identify trends and opportunities for improvement. Marketing and Promotion: Collaborating with the marketing team to promote special offers, events, and dining promotions to attract more customers. Vendor Relations: Establishing and maintaining good relationships with food and beverage suppliers to negotiate favorable terms and ensure timely deliveries. Show less

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  Pizza Hut

  Aug 2023 - now

  Restaurant General Manager RGM

   Lead overall restaurant operations and ensure adherence to Pizza Hut standards and policies. Manage and oversee daily activities of the restaurant, including customer service, food preparation, and team performance. Recruit, train, and develop a high-performing team of employees. Set and achieve sales, profitability, and operational targets. Monitor and control costs (food, labor, and other expenses) to maximize profitability. Create and execute business plans to achieve financial goals and growth targets. Ensure compliance with health, safety, and sanitation regulations. Foster a positive work environment and maintain high team morale. Resolve customer issues and ensure customer satisfaction. Implement marketing strategies and promotional activities to increase sales. Maintain inventory levels and manage supply chain relationships. Implement and enforce operational procedures and company policies. Conduct regular performance evaluations and provide feedback to employees. Develop and execute training programs to enhance employee skills and productivity. Collaborate with other departments (such as marketing and finance) to achieve business objectives. Stay updated with industry trends and competition. Prepare and analyze financial and operational reports. Drive continuous improvement initiatives across the restaurant. Ensure the restaurant meets and exceeds Pizza Hut quality standards. Represent Pizza Hut in the local community and build positive relationships with customers and stakeholders. Show less