Vivian Y.

Experience

• 

  Quality Schools International

  Jan 2008 - Jul 2011

  Teacher Aide

  QSI is a global non-profit operating 36 schools across 27 countries, providing high-quality, affordable education to expatriate families. As part of QSI Shenzhen, the largest school in the network, I provided end-to-end support to enhance teacher and student success.

• 

  CAPTIVATING INTERNATIONAL

  Jun 2011 - Nov 2021

  Captivating Consulting operates under Captivating International Charity Foundation, empowers children and women through education, anti-human trafficking efforts, and microfinance projects. I played a key role in scaling operations, strengthening stakeholder engagement, and driving fundraising success, transforming it from a pre-seed startup into a medium-sized charity operating across five countries. I progressed from Project Assistant to leading roles in Communication, Event Coordination, and Graphic Design. Show less

  • Graphic Designer and Event Coordinator

    Aug 2019 - Nov 2021

  • Communication and Event Coordinator

    Oct 2016 - Jul 2019

  • Event Coordinator

    Dec 2014 - Sept 2016

  • Project Assistant

    Oct 2011 - Nov 2014

  • Intern

    Jun 2011 - Sept 2011
• 

  Self-employed

  Sept 2019 - Mar 2023

  Social Innvoation and Marketing Consultant

  As a consultant, I collaborated with founders of pre-seed and early-stage startups in education, sustainability, social impact, impact investing and hospitality. I specialised in branding, marketing, project management, and operations, helping businesses streamline customer experiences, build strong foundations, and achieve sustainable growth with meaningful impact.

• 

  Club SuSo

  Nov 2019 - Mar 2023

  Project Manager
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  Tidy with Vivian

  Jul 2021 - Dec 2023

  Owner
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  Logan City Council

  Jun 2024 - Jul 2024

  Marketing Assistant

  Home to 377,773 people from 234 cultures, Logan City Council, along with over 1,000 employees, is a place to make a positive impact through quality services that enhance lives.- Collaborated with the Marketing and Digital Officer to develop a social media strategy focused on organic growth, engaging the local community with active and healthy activities;- Reviewed branding guidelines and policies to ensure the brand voice and image aligns;- Conducted market analysis to understand the unique selling point;- Developed a reusable social media strategy template for program departments; - Built trust with Logan Leisure Centres' stakeholders through meaningful engagement; - Created engaging Facebook content by capturing and producing photos and videos;- Digitally transformed operations by designing a streamlined survey system. Show less

• 

  Mt Gravatt Community Centre Inc

  Sept 2024 - now

  Mount Gravatt Community Centre (MGCCI), a large not-for-profit with 40+ staff, empowers communities through tailored support to foster independence. - Supported 20+ marketing and digital projects, including social media content, newsletter, Meta ads, and increased engagement;- Streamlined operations by digitising forms and organising information databases;- Provided Mandarin translation services for clients;- Collaborated with the leadership team to deliver end-to-end support for events;- Built relationships with internal and external stakeholders. Show less

  • Marketing Assistant

    Feb 2025 - now

  • Marketing and Branding Intern

    Sept 2024 - Jan 2025
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  CAKE TM

  Mar 2025 - now

  Marketing Support Officer