Adewale Lebimoyo

Adewale Lebimoyo

Customer Service Representative, maintenance personnel

Followers of Adewale Lebimoyo345 followers
location of Adewale LebimoyoLagos State, Nigeria

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  • Timeline

  • About me

    Copywriter, Technical/creative writing |Customer Care Specialist. AICRM, MNIM | Healthcare and safety enthusiast. BLS, ACLS

  • Education

    • Federal University of Technology Akure

      2006 - 2011
      Bachelor of Engineering (B.Eng.) Agricultural Engineering

      Activities and Societies: Church: Technical and Bible study unit National scholarship merit award from ELF Petroleum Nigeria Limited

  • Experience

    • Adhol Ventures

      May 2013 - Jun 2014
      Customer Service Representative, maintenance personnel

      Point-Of-Sale terminal distribution, maintenance and customer care; events coverage & production, video editing and production

    • FEGG FARMS

      Aug 2014 - Jul 2015
      FARM MANAGER

      Poultry inspection, vaccination, sales, disposal of droppings, fishery feeding and inspection, harvesting and sales, customer care, stocking...

    • ConSol Limited

      Dec 2015 - Dec 2016
      Contact centre agent

      Duties include but are not limited to- Conflict resolution- Service recovery- Telemarketing- First contact resolution-Customer retention-New staff training and monitoring

    • Lagos State Agricultural Development Authority

      Dec 2016 - Nov 2018
      Agriculture Extension Officer

      Information dissemination on agricultural best practices to internal and external customers of the Federal Ministry of Agriculture. I also help them key into any function e.g activated loans and seminars by the Federal Government.

    • Knighted Pen Initiates

      Mar 2018 - now
      Copywriter, Technical & Creative Writer

      Works as editor and proofreader for international education and travel agencies

    • Certis

      Nov 2018 - Sept 2020
      Frontline, Safety and Security Officer
    • Freelance

      Nov 2020 - Dec 2022
      Private Tutor
    • Onigarri Foods

      Nov 2020 - now

      Leads generation, materials procurement, quality control, staff audit, customer retention, conflict resolution, upsell and cross-sell, service recovery

      • Independent Consultant

        Jan 2022 - now
      • Operations Manager & Customer success lead

        Nov 2020 - Dec 2021
    • Zi-SEO Group

      Jan 2022 - now
      Search Engine Optimization Copywriter

      Deep research-driven and creative writing targeted at driving organic traffic to client webpages.

    • Immigration Advice Service

      Aug 2022 - Mar 2023
      Search Engine Optimization Copywriter

      Collaborating with team members using project management tools (such as Monday.com) to provide immigration-related SEO content (plagiarism free and compelling) targeted at driving traffic and company website ranking.

  • Licenses & Certifications

    • MANAGEMENT

      NIGERIAN INSTITUTE OF MANAGEMENT
      Oct 2012
    • Professional Postgraduate Diploma

      INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT
      Oct 2012
      View certificate certificate
    • Onshore Offshore Health, Safety and Environment competence Levels 1-3

      Joint Professionals Training and Support International
      May 2012
      View certificate certificate
    • Diploma in Basic English Grammar

      Alison - Empower Yourself
      Oct 2014
      View certificate certificate
    • Overview of Covid-19

      CareAcademy.com
      Aug 2021
    • Customer Service Training

      Alison - Empower Yourself
      Oct 2015
      View certificate certificate
    • Personal Protective Equipment for Home care

      CareAcademy.com
      Sept 2021
    • Maintaining a Clean And Healthy Environment

      CareAcademy.com
      Jul 2021
    • Working with an Aging Population

      CareAcademy.com
      Sept 2021
    • Diploma in Project Management

      Alison
      Jan 2015
      View certificate certificate
  • Honors & Awards

    • Awarded to Adewale Lebimoyo
      National Merit Scholarship Award ELF Petroleum Nigeria Limited Feb 2008 2007/2008 set. Joint Venture (JV) Batch, 2008 – 2011.