Yosi Mardechaev

Experience

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  Applied Materials

  Jun 2000 - Oct 2002

  Integrator

  • Integration and testing at the level of software, hardware, and application of multi-disciplinary systems.

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  RADVISION

  Aug 2005 - Sept 2007

  QA Engineer

  • Planned and executed Software tests using QA methodologies and tools.• Wrote test documentation and collaborated with R&D developers.

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  Partner Communications Company Ltd.

  Mar 2007 - Feb 2010

  Project Manager

  • Led cross organizational projects from approval to delivery in cellular communication company.• Managed cross functional teams and R&D activities within the IT division.• Planned and managed work programs, schedules, and Gantt charts.• Allocated resources, set project milestones, regulated by methodologies and SOX procedures.

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  Migdal Insurance Co.

  Mar 2011 - Jan 2015

  Instructor and Implementer of Information Systems

  • Implemented CRM system for a large insurance company.• Delivered customer training, provided system implementation and support. • Led organizational information system Implementation for large governmental organization.

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  Leverate

  Jan 2015 - Dec 2016

  CRM Product Specialist

  • Led changes and improvements in the CRM product for international brokerage customers.• Collected and analyzed customer requirements, defined and implemented product solutions.• Managed implementation projects in collaboration with offshore and 3rd party teams.• Provided technical account management and professional services to CRM customers. • Delivered hands on customizations, advanced tech support and troubleshooting.

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  MalamTeam

  May 2017 - Jun 2019

  System Analyst and Project Manager

  • Led customer facing projects, guided clients through milestones, and delivered Microsoft CRM solutions.• Analyzed customer’s needs, defined requirements and wrote product specifications. • Worked closely with development and QA teams to prioritize features and resolve customer issues.• Performed technical analysis and hands on customization for multi module CRM/XRM applications. • Managed budgets and costs ensuring quality standards, deadline, and profit goals.

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  One1

  Jun 2019 - Jul 2022

  Product & Project Manager

  • Led the development of information technology products for a large healthcare organization, focusing on healthcare information systems.• Defined roadmaps, set milestones, and led product lifecycle from initiation to delivery.• Collaborated with customers to identify needs and pain points, defined requirements and specifications.• Worked closely with development, design and QA teams, managed product backlog and deployment process• Analyzed and designed Microsoft Dynamics CRM, web systems, and integrated solutions.• Planned and managed work schedules, and monitored and controlled project progress. Show less

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  SolarWinds

  Jul 2022 - now

  Product Manager

  • Product manager of SaaS based ITSM solution, WEB and Mobile• Leading core platform areas, planning strategic roadmaps aligned with product OKRs• Working closely with engineering and design teams, leading the development cycle from initiation to delivery• Working closely with customers to gather feedback, understand their needs and communicate solutions • Analyzing customer needs and defining clear product requirements and feature specifications• Serving as a subject matter expert in automations, integrations, customizations, analytics and other areas• Collaboration with sales engineers, customer success, marketing, documentation, and other teams globally • Conducting competitive analysis and market research, making product decisions based on solid data Platform strength, Process automation, Integrations, Reporting & Analytics, Mobile, UX-UI Show less