Raenell H.

Experience

• 

  Priority Health

  Jan 1995 - Jan 2005

  Roles:

  EDI Project Manager, Project Manager, Technical Support Team Leader, Claims Team Leader, Business Analyst, Technical System Analyst

• 

  Boston Medical Center Healthnet Plan

  May 2005 - Jan 2015

  Directs several IT functions including Business Systems Analysis, IT Quality Assurance, Transactional System Configuration and Testing, and Enterprise Portfolio and Project Management. Defined and led development projects focused on enhancing systems and performance. Managed Transactional System Configuration and Testing teams of up to 20 and worked with other managers/stakeholders to bring innovation and vision to technical product solutions. Oversaw the $3.6M budget with full P&L responsibility and KPI reporting. Business Analyst Committee / Enhancement Review Committee.• Positioned the organization for future endeavors by building and aligning IT strategies to business capabilities.• Led the EPMO governance process including project intake, business case development, prioritization, and communicates decisions across the organization.• Minimized deviations from targets by establishing a project life cycle, templates and standards to be used across the organization.• Increased employee performance with training and mentoring covering configuration, testing, implementation, support, and follow up. Show less Served as the IT strategic business partner to advocate for and ensure the delivery of high-quality IT services and support for both ongoing and one-time project needs that maximize client satisfaction. Developed IT strategies and ensure IT alignment with business strategies.• Served as the IT strategic business partner to advocate for and ensure the delivery of high-quality IT services and support for both ongoing and one-time project needs that maximize client satisfaction.• Enhanced the business by investigating and promoting emerging technologies to support needs.• Improved client success by translating high level business requirements into functional specifications for the IT department and manages changes to specifications. Show less

  • Director of Analysis & Project Management

    Jan 2011 - Jan 2015

  • IT Business Account Manager

    Jan 2009 - Jan 2011

  • Additional Roles:

    May 2005 - Jan 2009
• 

  Boston Medical Center Health System

  Jan 2015 - Jan 2023

  VP of IT, Information, & Quality

  Position the organization to achieve initiatives by directing teams (totaling 50+), including support/developers/testers in IT functions. Drive requirements and bridge communication between stakeholders. Scope requires detailed analysis of department needs, current technology portfolio, budget, and gaps in performance/efficiency data to develop effective technology solutions. Achieve results within budget by negotiating costs. Manage $18M budget and up to $56.9M vendors. Apply an expertise in testing, deployment, administration, and security by acting as a strategist and visionary for IT solutions to meet current and future needs. Work closely with senior management.• Improved operations by overseeing IT functions including Analysis, Quality Assurance, Transactional System Configuration and Testing, Business Intelligence and Enterprise Information Management.• Slashed costs, boosted quality, and strengthened ability to adapt quickly to business change by defining, deploying, and managing the infrastructure, IT policy, and development goals.• Avoid risk by identifying application and triage issues (environment/deployment/bug) to capture them before deployment, working closely with Application Testers in SIT and UAT environments.• Circumvented cost increases by leading and participating in RFPs for investing in technology.• Saved 760 hours for the QA department with an automation strategy. Show less

• 

  ZeOmega

  Jan 2023 - Oct 2023

  VP, Implementation Services
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  WellSense Health Plan

  Oct 2023 - now

  Vice President Information Technology