Deep Shikha

Experience

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  Kayako Helpdesk Private Ltd.

  Dec 2011 - Sept 2015

  Software Support Engineer

  • Involve in creative brainstorming & redesign processes.• Provide support with UX template code changed • Work with creative team & developer to make required HTML changes in source code.• Work closely with Graphic design team to understand basics of software & design process• Assist customers on software design related queries and other queries• Assist customers on software related queries via different channels – emails, chats• Work with engineering team to help iron out bugs, security updates, etc. on priority if needed• Work closely with the Product & Engineering team to help in making software a better offering• Provide remote assistance to the customers to resolve issues over sessions. Show less

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  Self-employed

  Feb 2014 - Apr 2017

  Graphic Designer

  • Produce detailed visuals and illustrations while creating designs specific to client requests and desires• Commonly provide hand-drawn illustrations before using Photoshop to manipulate and enhance• Develop creative business presentations• Support new and ongoing ad-campaigns by developing post cards and ad materials• Design Logo, Branding, Brochures, Wedding Invitation, and build websites for clients• Provide variety of visual aids and graphics for clients to select• Managing and completing several projects simultaneously Show less

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  Jaypee Hotels & Resorts

  Apr 2017 - Apr 2018

  Graphic Designer

  • Responsible for setting up design policies to ensure creative workflow optimisation• Drive innovation in campaign and branding strategies to help create a visual brand recall• Working closely with the marketing managers to create brand identity documents• Coordinate with copy writers to ensure the visual create is in line with the communication objectives

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  Tribeca Developers

  Apr 2018 - Mar 2020

  Art Director

  • Design & Art Lead, responsible for developing creative and effective advertising concepts from ideation through execution and generate brand assets• Custodian of all artworks & brand collateral transition to other departments creative process• Supervise photo shoots & ad film shoots to ensure brand consistency and timely delivery

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  Self-employed

  Mar 2020 - Sept 2020

  Graphic Designer & Consultant

  • Developing concepts for advertising or promotional campaigns• Negotiating with clients to amend ideas in line with their wishes and explain what is and is not possible• Leading multiple projects from conception to completion in accordance with deadlines• Ensure consistency in design across all the online and offline marketing channels• Ensure final graphics and layouts are visually appealing and on-brand

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  Nykaa

  Sept 2020 - now

  Senior Manager