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Sanjay Sagar

Sanjay Sagar

Senior Team Member

Followers of Sanjay Sagar345 followers
location of Sanjay SagarDelhi, India

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  • Timeline

  • About me

    Manager Chargeback & Collections

  • Education

    • Dayal Singh College

      2004 - 2007
      B.A(voc.)-Travel and Tourism Management Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program B

    • CBSE Board

      2002 - 2004
      10th; Out 12th CBSE board

  • Experience

    • R.D.M. India Pvt. Ltd

      Dec 2007 - May 2010
      Senior Team Member

      To manage Queues on Amadeus including- PNR up gradation, Cancellation, Rebooking,Queue clearance and Analyzing Fares & Ticketing concept of Lufthansa Airlines.PURPOSE STATEMENTSANJAY SAGAR Tourism Graduate. 4+ Years Experience in Aviation industry. Executive Operations

    • NIIT Technologies Limited

      May 2010 - Dec 2013
      Senior Executive Fare Audit and PRA

       The job requires expert knowledge of international airfares and ticketing procedures, co-related rules and regulations governing both international and domestic travel. Making perpetual efforts for stopping leakage of airline revenue. Making sure about correct issuance of tickets in respect of Fare rules. Auditing BSP/ARC documents of different Airlines for fares and rule violations. Auditing of Fares- (Sales, Refunds & Exchanges ), Commission, Taxes adhering to standard IATA rules and Airline policies. Handling Agency disputes. Knowledge of Revenue Accounting including Sales, Invoice capturing and OAL billings. Show less

    • CheapOair

      Dec 2013 - Sept 2018
      SME Chargeback and Fraud Prevention

      I am handling team of Airline Chargeback and Notices. Handling end to end process of chargeback and notices From downloading to arrange the payments for fraud loss cases. Process improvement and Collection Part. Handling monthly reports and team performance reports.

    • Qatar Airways

      Sept 2018 - May 2019
      Finance Supervisor Chargeback and Fraud Prevention

      Presently handling Qatar Airways merchant and inflights Chargeback. Improves defense ratio of chargeback. Inform about new fraud trends to all stations and stake holders. Maintaing ASM-AR Pack All Regional Reports and all others weekly and monthly fraud reports.

    • Brightsun Travel India

      Dec 2019 - Dec 2020
      Team Lead Chargebacks and ADM

      Team Handling.End to End handling of Chargeback and ADM .Process Improvement and Team development. Monthly Reports.

    • MyHolidays

      Dec 2020 - Aug 2021
      Senior Team Lead

    • TravelJunction.co.uk

      Aug 2021 - now
      Manager Chargeback & Collections

  • Licenses & Certifications

    • Certification in Airline Ticketing in fare calucation

      Indian Institute of Travel and Trourism Management
      Aug 2006

  • Volunteer Experience

    • When I was in my college I have joined a Pulse Polio Abhiyan.

      Issued by I was in my college on Jul 2006
      I was in my collegeAssociated with Sanjay Sagar