Saeed Hashmi

Experience

• 

  Hewlett Packard Enterprise

  Feb 1982 - Mar 2020

  Earn key decision makers’ and influencers’ trust by building long term positive relationships and delivering values to customers’ businesses. Consistently receive customers’ appreciations for successfully assisting their IT organization achieve its availability and security goals by flawless delivery of contracted proactive support and mission critical related services. - Supporting HPE Customer's Cloud Solution based on HP Matrix Cloud System and Open Stack Helion Cloud- Build client specific delivery plan which includes high availability technical assessment, performance monitoring, incident trend analysis and escalation procedures, incident response planning.- Lead a project that improved customer data center security and efficiency by 80 % in power and space consumption by planning and implementing service improvements in the area of blades and virtualization: C7000 Blade enclosure, VMware Vsphere, Brocade, 3Par, EVA, XP, HP SIM/IRS, UNIX:AIX, HPUX, Linux, Windows.- Design and implement Incident Response Plan process.- Managing Support for HPE Mission Critical Customer to manage their IT Infrastructure- Coordinating HPE diversified resources to meet Customer needs in timely manner Show less Lead enterprise solutions and deployment for IT strategy, Data Center rationalization, Disaster Recovery and Business Continuity, ITSM, outsourcing, budget, and project management.- Managed operation at HP Ontario Data Center for one year.- Managed Data Center for major HP entertainment client.- Technical Consultant and Solution Architect for High Availability Solution using HP-UX providing 99.99 % up-time- Worked as Solution Architect for High Availability and Disaster Recovery, - Designed and Implemented Backup and Restore Solution- Implemented Disaster Recovery Solution- Design offsite data protection strategy using HP Data Protector- Implemented Information Life Cycle Management and Archiving Solution- Implemented Storage Resource Management Solution- Mentored Customers for IT Operation Management -Establish a service desk processes, team, and tools that handled incident, problem, and change management for the customer Show less

  • Account Support Manager / Technical Consultant

    Sept 2008 - Mar 2020

  • Technical Consultant

    May 2000 - Mar 2020

  • Educational Consultant

    Apr 1994 - Jul 2000

  • Customer Engineer

    Feb 1982 - Mar 1994