Carrie Irvin

Experience

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  Custom Clean, LLC

  Nov 2013 - Aug 2019

  Promoted to supervisor within a year and a half after successfully demonstrating delegation and follow-up communication skills, as well as technical knowledge of cleaning.Key Accomplishments:► Assisted with scheduling and planning workloads.► Trained and directed new team members on all assigned job duties.► Motivated cleaning staff and delegated work tasks accordingly to foster a productive work environment.► Implemented company policy and actively resolved staff and client concerns, problems, and complaints. Show less

  • Supervisor

    Jun 2015 - Aug 2019

  • Commercial Cleaning & Lawn Care Technician

    Nov 2013 - Jun 2015
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  Eastern Kentucky University

  Jan 2017 - May 2017

  Undergraduate Research Assistant

  ► Supervised research studies and collected participant survey data for a clinical psychology graduate student’s thesis on effects of meditation.

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  LifeSpan Resources Inc.

  Aug 2019 - Dec 2019

  Case Manager

  As a Case Manager, I instructed and aided clients, caregivers, and representatives on quality of life. Moreover, I monitored and assessed treatment plans and progress, facilitated interdisciplinary approaches, and measured staff performance.Key Accomplishment:► Operated screening and assessment tools for individual strengths, values, preferences, and eligibility of programs.► Facilitated interdisciplinary approaches to effectively communicate with clients, caregivers, and representatives. Show less

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  Oskar's Slider Bar

  Dec 2019 - Feb 2021

  Front of House Assistant

  Supported staff members by assisting with bussing and serving duties. Communicated food orders to chefs and ensured accurate delivery of food following safety standards alongside offering aid to kitchen staff on keeping cleanliness.Key Accomplishments:► Provided menus to customers and fulfilled all demands based on order placed.► Delivered foods/drinks, prepared to-go orders, and achieved high level of customer satisfaction.

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  Paylocity

  Nov 2020 - May 2021

  Distribution Assistant

  Ensured accuracy and quality in the printing, reporting, packing, and distribution of customers’ packages. Ensured effective stocking of supplies for customers’ payroll distribution.Key Accomplishments:► Performed quality control by matching each order’s checks/vouchers, reports, and packing instructions.► Conducted weekly inventory to ensure the appropriate stocking of supplies.► Served in Sustainability Taskforce, allocating resources and actionable items to assist employees in maintaining work-life balance while focusing on recycling, food waste, resource waste, energy efficiency, and healthy living. Show less

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  Eastern Kentucky University

  Feb 2021 - Aug 2021

  Student Consultant

  Partnered with a remote team of student consultants to provide consultation and individualized support to client contacts by utilizing current best Industrial-Organizational psychology practices.Key Accomplishments:► Assisted team in research-based project by evaluating validity of research design, adequacy of sample size, appropriateness of statistical model, and reliability of results; and designed consulting reports.► Executed employee satisfaction survey development and administration process to identify issues, highlight strengths, and provide the client with evidence-based suggestions to enhance future employee satisfaction. Show less

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  Custom Clean, LLC

  May 2021 - Jul 2022

  Assistant Operations Manager

  Managed and executed the day-to-day of the business function related to service issues, labor efficiency, scheduling process, and service delivery over all accounts. Coordinated all communications between the clients, business owner-operator, and cleaning staff. Key Accomplishments:► Conducted interviews of job applicants to screen and hire new talents.► Maintained paperwork, payroll, timecards, and client billing.► Conducted weekly inventory, tracked supply costs, and placed orders with vendors.► Prospected, negotiated, and closed new client contracts, generated company revenue. Show less

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  Cherry Street Brewing

  Aug 2022 - Feb 2023

  Host/Food Runner
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  APTMetrics

  Apr 2023 - now

  Project Coordinator, Executive Assessment