Samia SAAB

Experience

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  Yann Couvreur Conseil

  Jan 2019 - Nov 2019

  Stagiaire

  • Preparing all types of the recipes following directions• Prepping the mise en place for the decoration of the pastries• Selling at the pastry shops for customers • Assembling the cakes

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  InterContinental Le Vendome

  Aug 2019 - Sept 2019

  Sales Trainee

  • Built banqueting proposals for corporate customers• Enhanced customer journey during workshops• Generated cold calling and sales visits on a daily basis • Translate and update all the events details on Opera

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  Phoenicia Hotel Beirut

  Sept 2019 - Oct 2019

  Marketing Intern

  • Built banqueting proposals for corporate customers• Enhanced customer journey during workshops• Produced mood board for 3+ projects • Managed social media account & online reputation on a daily basis

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  The Ritz-Carlton, Abama

  Nov 2019 - Feb 2020

  • Resolved guest queries and complaints related to rooms reservations • Ensured impeccable WOW stories for special guests • Maintained an organized file of all future bookings• Maximized rooms revenue through the conversion of telephone calls into sales• Inputted, retrieved and revised room reservations on opera booking• Handled room reservations from TO’s, TA’s and destination management companies • Resolved guest queries and complaints related to rooms reservations • Ensured impeccable WOW stories for special guests • Maintained an organized file of all future bookings• Maximized rooms revenue through the conversion of telephone calls into sales• Inputted, retrieved and revised room reservations on opera booking• Handled room reservations from TO’s, TA’s and destination management companies

  • Reservations Agent

    Nov 2019 - Feb 2020

  • Reservations Agent

    Nov 2019 - Feb 2020
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  JETZY

  Jan 2021 - Mar 2021

  Finance Intern

  • Acquired 20 potential investors• Managed progress with other departments to ensure delivery of work in a timely manner• Educated over 100 potential consumers on the App uses and benefits• Incorporated a new feature on the app (Sponsors for travel bloggers)

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  Little Addiction

  Feb 2021 - now

  Founder
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  Kingsmen Agency

  Apr 2021 - Jun 2021

  Account Manager

  • Managing Social Media platforms for different brands under the hospitality and tourism sector, public services, corporate brands, as well as landscape and architecture clients• Developed content for 15+ different social media brands. - •Investigated competitors to better assess and benchmark customers. • Managed progress with other departments to ensure delivery of work in a timely manner. • Social Listening on a daily and monthly basis to better understand the market and audience, social auditing for in-house and competitive brands • Content Creation for monthly calendars and campaigns, by working closely with the creative agency on clients briefs always-on execution and 360 approaches • Working closely with the performance team and in-house digital team to monitor budgets and ensure correct deliverables • Supporting on influencers’ campaigns and participating in ideation, and following up for a smooth process • Building strategies for new and existing clients and assisting in new pitches •Reporting on a monthly and yearly basis for organic and paid performance Show less

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  Laklouk Village Vacances

  Jun 2021 - Dec 2022

  HR, Marketing, & Management

  • Created Job descriptions• Allocated resources based on facilities needs• Conducted on-the-job training• Conducted performance appraisal processes• Managed 2 food outlets & 12 employees in terms of training, salaries, and performance evaluation and development• Ensured a high level of professionalism and ethics as well as trust with the employees• Enhanced customer satisfaction by 35% through surveys• Created a Food and beverage menu for the subbranch of the resort • Calculated & forecasted costs and selling prices thus decreased food cost by 20% and increased revenue by 40%• Managed 3+ social media accounts daily• Social auditing for in-house and competitive brands• Creative thinking for all upcoming and ongoing campaigns, covering a 360 approach for all brands• Content Creation for monthly calendars• Community management across all social media platforms for all brands Show less

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  Funky Rooster

  Jul 2021 - Sept 2021

  Co-Founder

  • Came up with the creative idea • Created Food and beverage menu• Created Job descriptions• Conducted on-the-job training• Calculated & forecasted costs and selling prices • Standardized operational procedures while supervising, training & monitoring the F&B team• Managed social media daily• Forecasted quantity to be purchased• Ensured a high level of professionalism and ethics as well as trust with the employees

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  Self-employed

  Oct 2021 - now

  Food Freedom Coach

  I help binge eaters find FOOD FREEDOM without giving up pleasurbale food using my Healthy Fit n Wealthy technique.

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  609 Experience

  May 2023 - May 2023

  Event Coordinator

  Coordinated event logisticsManaged event communications with clients and suppliersOversaw the installation of event materials and equipmentEnsured a smooth and successful event executionCoordinated the installation of all Grohe products at the event venueEnsured the correct display of all Grohe branding and marketing materialsProfessionally represented Grohe at the event, engaging with clients and guestsSuccessfully executed a major event for Grohe, ensuring seamless and on-schedule operation Show less