Bianca Manela

Experience

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  Voilà!

  Jan 2015 - Dec 2018

  Founder

  At just 16 years old, I founded and managed my own confectionery brand, "Voilà!" gaining hands-on experience in entrepreneurship, business development, and customer success. As a founder, I was responsible for overseeing all aspects of the business, from product conceptualization to marketing, sales, and production—developing a well-rounded skill set in business operations and strategic growth. I built and nurtured relationships with customers, ensuring customer success and brand loyalty.- Entrepreneurial Mindset – Successfully built and managed a brand from the ground up, handling business operations, finance, and strategy.- Customer Success and Relationship Management – Ensured strong customer engagement and satisfaction, driving repeat business and loyalty.- Sales and Revenue Growth – Led sales initiatives that contributed to the business’s success and scalability.- Operations and Production Management – Oversaw supply chain, production, and business logistics to ensure efficient operations. Show less

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  GYRA+

  Jul 2019 - Jan 2020

  Finance and Operations Analysis

  I have contributed to the financial health and operational efficiency of startups by implementing data-driven strategies and automation to support growth.-Communication and Collaboration with Leadership – Worked directly with the Founder and CEO, ensuring alignment between financial strategy and business goals.- Startup and Growth Mindset – Thrived in a fast-paced, high-growth environment, proactively identifying areas for financial and operational improvement.- Financial Planning and Cost Management – Organized cost and revenue structures to support financial sustainability and strategic growth. - Data-Driven Decision Making – Conducted financial modeling and forecasting to provide valuable insights for business strategy.- Process Automation and Productivity Optimization – Implemented automation solutions that enhanced efficiency and reduced manual workload. Show less

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  Fundo Jovem

  Apr 2020 - Dec 2020

  Finance and Operations Analysis

  - Project Growth and Scalability – Contributed to expanding the project’s reach and impact through process efficiency and automation. I led the implementation of an ERP system that directly contributed to a 50% growth in the project without additional headcount.- Financial Analysis and Process Automation – Improved operational efficiency by automating financial workflows, leading to measurable growth.- Operational Excellence – Helped scale the project by optimizing workflows and processes without increasing costs.- Stakeholder and Relationship Management – Managed communication, working closely with internal teams, external partners and students to ensure clear communication and alignment and smooth collaboration and project execution. Show less

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  Ativa Investimentos

  Dec 2020 - Oct 2021

  Financial Advisor

  As a financial advisor, I was responsible for proactively identifying and engaging new leads, managing a pipeline of potential clients, and converting them into long-term customers. Through cold outreach, consultative selling, and relationship-building, I successfully helped clients navigate complex financial products while ensuring their long-term satisfaction. - Sales and Lead Generation – Skilled in running outbound campaings including calls, emails, and strategic follow-ups to engage decision-makers and drive sales.- Pipeline and Relationship Management – Experience managing a portfolio of clients, identifying opportunities, and ensuring customer retention.- Data-Driven Sales Strategy – Ability to analyze customer behavior, sales trends, and performance metrics to enhance prospecting effectiveness and improve close rates.- CRM and Sales Tools – Zendesk, Excel and other tools to track and optimize the sales process. Show less

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  XP Inc.

  Oct 2021 - Aug 2024

  As a Business Analyst,I worked closely with the sales team playing a key role in driving sales growth, lead optimization, and operational efficiency through data-driven decision-making and automation. - Sales Optimization & Lead Analysis: Increased Sales Conversion Rates by analyzing customer behavior, optimizing lead prospecting, and refining outreach strategies. Analyzed sales data to identify new opportunities, trends, analyze leads, improve conversion rates, optimize sales processes and support sales strategy.- Process Automation: Reduced Manual Reporting Effort by implementing automated dashboards, AI-driven analytics and Data tools such as SQL, Power BI and Databricks, enabling sales teams to focus on high-impact activities. It reduced manual work and enhanced decision-making speed.- Improved Lead Qualification & Targeting by developing data-driven segmentation models, leading to higher engagement and deal closure rates.- Strategic Business Insights: Provided actionable recommendations to commercial teams, directly impacting growth and operational efficiency. Show less As a financial advisor, I was responsible for the relationship and portfolio management of high-net-worth clients, providing tailored financial solutions to optimize investments and drive portfolio growth. Built strong client relationships through strategic sales approaches.- Exceeded targets by 100%-140%, leveraging a consultative sales strategy to identify client needs and close high-value deals.- Generated a pipeline of new clients through proactive prospecting, networking, and referrals, consistently expanding market reach.- Led investment strategy presentations and sales pitches, effectively communicating complex financial products to drive decision-making.- Conducted in-depth market and financial analysis, translating data into actionable insights that guided client investments and opportunities.- Worked in a fast-paced, high-growth environment, collaborating with cross-functional teams to optimize sales processes and enhance client experiences. Show less

  • Business Analyst

    Jul 2023 - Aug 2024

  • Financial Advisor

    Oct 2021 - Jun 2023