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Sameh Hakim

Sameh Hakim

Sales Manager at Al Motaheda Company for Computer and Accessories Trading.

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location of Sameh HakimEgypt

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  • Timeline

  • About me

    Executive Administrative Assistant Office Manager at Angel yeast

  • Education

    • Faculty of Arts

      -
      English literature and Translation.

    • General Diploma

      -
      Eduacation

  • Experience

    • IT

      Jan 2007 - Jan 2008
      Sales Manager at Al Motaheda Company for Computer and Accessories Trading.

      - Sales Manager for Beni suef governorate area.- Achieve sales target monthly.- Review and follow the daily balance and the quantity of goods received- Identify customer problems, needs and requirements.- Monitoring all the competitor moves in the trade to gain more sales.

    • Mobinil

      Jan 2008 - Jan 2009
      Customer Service Representative at Mobinil Retail.

      Mobinil Franchise

    • American University in Cairo

      Jan 2010 - Jan 2013
      Administrative Assistant

      Residential life Office- As Team Leader I was The PIC for Hiring in my Team.- Filtering C.V.s, Screening & Selecting qualified calibers.- Organizing and Prepare Time Schedule every week.- Managing and planning for activities.- Make Orientation for New comers. - Manage the front desk for the dormitory.- Receiving Local and International Calls and transferring it.- Perform administrative tasks such as check-in/out residents - Provide guidance for foreigners. - Trainer for some soft skills / TOT. Show less

    • Private language school

      Sept 2010 - Jun 2011
      Teacher

    • Vodafone Egypt

      Jan 2014 - Jan 2015
      CC Rep. ... HV / Premuim

      ANA Vodafone-Provide Vodafone Egypt High and premium customers with all required Information.- Prioritizing and achieving multiple tasks, establishing and meeting Deadlines and Follow up all customers’ related issues.- Handle and retain all the customers’ complaints.- Create a smooth communication channel with different departments.- Implement high quality standards of Customer Service for High and Premium Customers through exceeding all KPI’s. - Explore the required negotiation skills for making payments' deals When needed. Show less

    • Samsung

      Jan 2015 - Feb 2016
      Quality Analyst

      *Field Quality - Quality Analyst.- Client Support for Local Market with Technical solution.-Interface with customers. Conduct on-site analysis and implement corrective actions.- Data Analyst “ do analysis for call center data to monitor Market”.- Prepare and communicate all relevant data, charts or reports in a timely manner.- As A quality control member I perform some tasks like ‘monitoring Production process – Monitoring Working instructions and regulations to be conducted in a standard level. Show less

    • Mash premiere. (NOW.. IBN SINA PHARMA)

      Jun 2016 - now
      Senior Sales Representative

      Working as Sales representative at Mash Premiere. & Ibn Sina Pharma

    • Angel yeast

      Jan 2019 - now
      Executive Administrative Assistant Office Manager

      Executive Assistant for the Administrative General Manager

  • Licenses & Certifications

    • Experience and Recogonitions Certificate From - Samsung Vodafone - AUC