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Elisa Del Castillo Pastor

Elisa Del Castillo Pastor

Guest Relations

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location of Elisa Del Castillo PastorMijas, Andalusia, Spain

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  • Timeline

  • About me

    Revenue / Comercial en Vik Gran Hotel Costa del Sol

  • Education

    • Hotel-lo

      2011 -
      Revenue Management

      Key elements of Revenue ManagementTools, tecniques and conceptsInventory Management vs. Rate ManagementHow to define the correct priceForecastingBusiness case

    • IMAFE

      2008 - 2009
      Master in Foreign Trade & International Marketing

    • CEADE

      2003 - 2007
      Bachelor's Degree in Translation and Interpretation

    • Universidad de Sevilla

      2006 - 2008
      Master's Degree of Translation and Interpretation

    • Universidad de Sevilla

      2007 - 2009
      Master's Degree in Audiovisual Translation

      - Dubbing translation- Fiction translation (films, TV series, cartoons)- Non-fiction translation (documentaries, making-of documentaries, reports, news, corporate videos, etc.)- Subtitling- Audio descriptors- Audio-script creation- Subtitling for the hard of hearing- Videogame localisation- Multimedia-product translation- Language specialist/overseer for audiovisual products (dubbing, subtitles, voice-overs, etc.)

  • Experience

    • Hotel Maayafushi

      May 2008 - Sept 2008
      Guest Relations

    • Barcelo Hotels & Resorts

      Sept 2008 - Sept 2009
      Front Desk Agent

      Member of the Opening team.Perform Reception duties:- c/in, c/out, cashiering and billing- take and update reservations (email, phone or TTOO)- customer care- groups control

    • Hotel Casanova

      Oct 2009 - Oct 2010
      Front Desk Agent

      Perform Reception duties:- c/in, c/out, cashiering and billing- take and update reservations (email, phone or TTOO)- customer care- groups control Reservation, groups and events department assistance.

    • OHLA HOTEL

      Jan 2011 - Mar 2015
      Assistant Front Desk Manager and Groups Reservation

      Member of the Pre-Opening and Opening team.

    • Villa Padierna Hotels & Resorts

      May 2015 - Oct 2016
      Reservations Department

    • Vincci Aleysa

      Oct 2016 - Jun 2019
      Assistant Front Desk Manager

    • Palladium Hotel Group

      Jun 2019 - Nov 2019
      Assistant Front Desk Manager

    • Holiday World Resort

      Feb 2022 - Mar 2023
      Departamento de Reservas / Call Center

    • VIK Gran Hotel Costa del Sol

      Mar 2023 - now
      Revenue / Comercial

  • Licenses & Certifications