Lisa Hanson

Experience

• 

  Westfield New Zealand

  Aug 2001 - Oct 2004

  Collect outstanding monies from tenants and account reconciliationsLiase with external suppliers (Utilities, Councils etc.)Calculate and process tenant rental changes, rent increases etc.Provide support to Centre personnelDevelop administration budgets with the Operations ManagerPrepare authorisation of expensesPrepare staff pay schedules for the Pay Roll officeReview processes to identify cost efficienciesBanking and receipting of all monies including tenant payments and gift voucher takings Supervise administration support staff Show less Centre ReceptionistMail, faxing, photocopying and filingMaintain stationery and amenity suppliesProduce tenant and customer mail outsProvide support to the Management teamOrganise refreshments for functions and meetingsCollect and process tenant insurance certificates, sales data, and centre pedestrian countsMaintain contact databasesTelecommunications administration and supportProcess creditor invoices and reconcile creditor accountsGift voucher administration and processingDaily receipting and bankingCollect outstanding monies from tenants and account reconciliationsProcess tenant charges Show less

  • Administration Manager

    Jan 2003 - Oct 2004

  • Centre Secretary/Debtors Clerk

    Aug 2001 - Jan 2003
• 

  Manpower Recruitment

  Dec 2001 - Aug 2002

  Admin Temp at Westfield Manukau and Downtow Shopping Centre

  Centre ReceptionistMail, faxing, photocopying and filingMaintain stationery and amenity suppliesProduce tenant and customer mail outsProvide support to the Management teamOrganise refreshments for functions and meetingsCollect and process tenant insurance certificates, sales data, and centre pedestrian countsMaintain contact databasesTelecommunications administration and supportProcess creditor invoices and reconcile creditor accountsGift voucher administration and processingDaily receipting and bankingCollect outstanding monies from tenants and account reconciliationsProcess tenant charges Show less

• 

  Argus Fire Protection

  Oct 2004 - Jul 2010

  Accounts payable processing, reconciliations and paymentsDebt collection and account reconciliationsAssist Financial Controller with financial reporting and accounting functions including general ledger and bank reconciliationsPayroll processingProvide support to the Financial Controller during absences including cash flow managementERP system super user (Greentree)IT support including network administration, configuring new users, computers and phonesProvide staff training in office applications and processesSupervision and training of reception roleAssist with staff inductionsSocial Club committee member Show less

  • Assistant Accountant/IT Support

    Sept 2005 - Jul 2010

  • Receptionist/PA

    Oct 2004 - Aug 2005
• 

  Connect NZ

  Jul 2010 - now

  ERP and ITSM systems support, maintenance and developmentNew system implementationDevelop and maintain quoting configuratorsContract negotiation, drafting and management Manage service agreement programERP System Administration - Greentree, AutotaskCreate and design in-house Excel based quote toolsCo-manage customer Helpdesk operations Manage general office functionsManage Auckland administration teamSystem Administration - Greentree, Autotask, Flow SoftwareHealth & Safety ManagementProcess and Policy DocumentationManage Sales Support functions and team for branch sales Supervise the National Sales Support TeamManage major sales orders and project orders - procurement and invoicingAssist Sales Manager's to review and approve sales ordersSales ReportingInduct new sales staffERP system administration, implementation and development (Greentree, Autotask, ITQuoter)Process improvement and development Supervise and train the sales support team that provide support to a national sales teamManage complex sales orders and projectsOversee general administration dutiesAssist with accounts receivable functions and staff supervisionERP system administration (Greentree) and developmentProcess improvement and development Provide sales support to national sales team including processing orders to suppliers, eta information, invoicing and trainingAccounts payable processing and reconciliationsBanking and bank reconciliationsSet up customer accountsAssist with financial reportingERP system administration including new users, issues, system changesIT support including network administration, configuring new users and some technical supportFinance lease applications and documentation

  • Systems Specialist & Contracts Manager

    Aug 2019 - now

  • SLA & Development Manager

    Apr 2018 - Aug 2019

  • Regional Office Manager

    Apr 2017 - Mar 2018

  • Sales Support Team Leader & Systems Administrator

    Oct 2014 - Apr 2017

  • Client Procurement and Projects Team Leader

    Apr 2012 - Sept 2014

  • Accounts & Administration

    Jul 2010 - Apr 2012
• 

  Hanson Fleet Services

  Sept 2013 - now

  Owner

  Accounting and admin for my diesel and automotive service and repairs business (part time)