John Usher

Experience

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  BT

  Sept 1996 - Dec 2008

  Network and Transmission Engineer Maintaining, Configuring and Repairing - DWDM - Cisco CE & PE - Ciena 4200 & 6500 - SDH - ATM - Private NetworksCell Site and Switch Site Repair and Maintenance. - Achieved HNC with HND extension in Datacommunications. - Level 3 in Telecommunications - Level 3 in Computing

  • Network Engineer

    Oct 1999 - Dec 2008

  • Network Engineering ( Modern Apprentice )

    Sept 1996 - Sept 1999
• 

  BT

  Dec 2009 - May 2023

  SME for Converged Home and Office Products, Digital Voice, Alexa for Digital Voice, DNS and Email.Within Multiple Projects Working alongside Service Design, Service Transition, Solution Architects and Developers with the ability to communicate with the target audiences confidently.Product Owner for Converged Services Platform Monitoring - Working within Silo Squads as the Product Owner for 2 x Real Time monitoring Solutions deployed in AWSLead a Squad Using Kanban and SCRUM.Skilled in the Use and application of Atlassian Jira & Confluence Show less

  • Application Support & Senior Operations Specialist

    May 2021 - May 2023

  • Operational Specialist

    May 2019 - May 2021

  • Senior Operations Engineer

    Jan 2014 - Apr 2019

  • Operations Engineer

    Dec 2009 - Dec 2013
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  BT Media and Broadcast

  May 2023 - now

  Cloud IPTV System Designer