Jessica Cervantes

Experience

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  Law Offices of Glass and Seebode

  Dec 2001 - Jan 2007

  Legal Assistant

  • Maintained caseload of 300 files for Workers’ Compensation claims, scheduled medical appointments, arranged transportation, requested insurance reimbursements, generated and filed motions, • Supervised staff of three, distributed work duties and provided training• Monitored Attorney’s calendar, scheduled court hearings, depositions, meetings and vacation• Made bank deposits, maintained financial records, ordered office supplies, provided Corporate Office with service charges and receipts Show less

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  Kings County Department of Child Support

  Jan 2010 - Jun 2016

  Child Support Specialist

  • Maintained caseload of 650 cases for enforcement of child support, collected earning statements, tax forms and other confidential documents to determine financial ability to pay child support• Prepared motions for establishing paternity, child support or modification of support, served as a mediator between parents to agree on child support amount• Met employee standards of working 12 cases per day, through meeting with clients, processing incoming mail and working task list • Reviewed court calendar and supported attorney in courtroom by preparing clients for briefing, taking notes during court hearing and tracking client’s appearances Show less

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  Kings County Job Training Office

  Jun 2016 - Mar 2019

  • Operated as Human Resources Liaison for staffing needs of department with 50 employees, worked with hiring managers to onboard selected candidates• Ensured supervisor’s completed employee’s annual evaluations timely• Approved employee’s timecard, tracked employee’s time off and addressed timecard discrepancies with supervisors• Handled Director’s travel and lodging arrangements; scheduled meetings, prepared and distributed agendas and public meeting announcements; attended meetings and took minutes• Maintained calendar for two conference rooms, supervised reception with two office assistants, oversaw Career Center with 23 computers available to the public and resolved customer complaints Show less

  • Executive Secretary

    Aug 2017 - Mar 2019

  • Employment & Training Technician

    Jun 2016 - Aug 2017
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  County of Kings - California

  Mar 2019 - Oct 2021

  Personnel Technician

  • Supported team of three Personnel Technician’s for a workforce of 1,600 employees • Handled full recruitment cycle for 26 departments, worked with HR liaisons for workforce needs, screened candidates, schedule tests and interviews, ran background checks, drug screens, and completed onboarding• Updated Oracle system with new employee information, promotions, demotions, pay increase, specialty pay, terminations and other employee information• Ran reports for payroll, unions, recruitment analysis and termination analysis Show less

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  NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

  Jul 2023 - now

  Human Resources Generalist