Kiara Marks

Experience

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  CVS Pharmacy

  Feb 2020 - May 2022

  Shift Supervisor

  • Assisted upper management with daily operations to meet standards of service and quality• Resolved customer complaints and reported issues to senior management• Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements• Completed opening and closing duties to facilitate business operations• Oversight and running of shift• Trained new employees

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  Panda Restaurant Group

  Jul 2022 - Jan 2024

  Shift Lead

  • Helped to resolve customer incidents and work to ensure positive customer experiences• Ensured safe and quality food is prepared and served and proper food safety procedures are followed• Maintained a clean, organized line with properly functioning line equipment• Counted cash drawers at end of shift and prepare deposit• Oversight and ran shift• Handled multiplicity of duties• Communicated with vast demographic range of customers• Trained new employees

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  MOONLIGHT CARE SERVICES

  Aug 2022 - now

  Direct Support Professional

  • Provide direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.• Maintain clean and well-organized environment for client happiness and safety.• Supervise medication administration, personal hygiene and other activities of daily living.• Assist individuals in development of social skills to become integrated in community.• Assist individuals in learning and developing new skills.• Track and reported clients' progress based on observations and conversations.• Accompany or transported clients to appointments, errands and social activities.• Document current patient information to update vital signs, behaviors and eating habits.• Develop strong and trusting rapport with patients to facilitate smooth, quality care.• Advocate for disabled individuals to foster communication and self-expression and achieve goals.• Aid with mobility and independence for disabled individuals and continually monitored safety.• Use approved crisis intervention techniques in emergency situations.• Enhance patient wellbeing by supporting participation in recreational activities.• Encourage and reassured clients throughout transitions to facilitate smooth discharge.• Follow care plan and directions to administer medications. Show less

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  Scheer, Green & Burke, Co. L.P.A.

  Jan 2024 - Apr 2024

  Paralegal Intern

  Completed 180 hours of paralegal internship