Ken Lee

Experience

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  UNIQLO

  Jul 2019 - Mar 2022

  - Monitor multiple division sales to keep track best/low selling merchandise and improve overall sales.- Train new/current staff aware of company procedure in carrying out daily task such as Proper handling of cash management, backroom file handling and so on. - Handling Microsoft Office to carrying out many computer based tasks easier for Person- In- Charge and Manager.- Provide conflict resolution by helping the company objectively approach a challenge and consider the many possible solutions to it such as customer behaviors, layout planning, stockroom management, etc.- Delegate various tasks to employees according to their strength and weaknesses. - Plan professionally of merchandise layout to boost store sales or according by company guideline Show less

  • Supervisor

    Aug 2021 - Mar 2022

  • Senior Retail Associate

    Jul 2019 - Jul 2021
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  Unilever

  Apr 2022 - Mar 2024

  Customer Business Development Executive

  - Implementing the Customer Business Plan- Work closely with customers to implement the business plan for the respective categories.- Work in close collaboration with the Category Team for the category input, and with customer marketing and brand teams for the specific banner/channel plan.- Assist the Customer Development Management in developing and implementing the optimal integrated promo plan and manage promo investments in a timely manner.-Deliver the agreed plan and follow-up achievement of counterparts set in the agreement.- Negotiate/Close the deal with the Customer by negotiating the promotional plan and counterparts according to the Unilever strategy on the categories.- Manage overall levels of Customer Investments for their category.Monitor Customer Performance by tracking sales, customer contribution, and market share for major categories.- Plays Active Ambassador RoleAct as an active ambassador of Unilever at the customer and of the customer at Unilever.- Participate actively in internal Unilever meetings, looking at the best solution for the business- Everyday Great Execution (EDGE)In charge of executing all activations and building excellent relationships at the store level.-Work closely with Distributor Sales teams to ensure execution to the highest standard and achievement of sales targets.-Work closely with the Merchandising Supervisor with regards to in-store planogram and secondary display standards are met.-Sell in promotions and negotiate best available promo locations.-Drive maximum visibility in-store and ensure shelf space is in line with planogram or fair share check assortment and act on availability of our brands.-Negotiate new remodeling/opportunities at the store level.-Monitor pricing and ensure the application of correct prices at outlets.-Audit Perfect Store 6P’s implementation by store and report any non-compliance after trying corrective measures Show less

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  Ibraco Ascent Sdn Bhd

  Apr 2024 - now

  Sales and Marketing Executive

  - To develop and implement sales and marketing strategies to promote the company product.- To conduct market research to identify emerging trends, competitor activities and potential opportunities for growth.- To achieve the sales target set by the management and maintaining positive relationship with clients.- To negotiate contracts, pricing arrangement and terms of sales with clients to ensure profitability and sustainable business relationship.- To provide regular reports and analysis on sales performance, market trends to management.- To handle customer inquiry, ensure customer satisfaction through the provision of prompt and provide effective customer service.- To responsible for customer payment collection.- Accomplish work related activities or ad-hoc tasks assigned by superior as needed. Show less