Darlene Chank

Experience

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  Bombardier Aerospace

  Mar 2000 - Jan 2010

  Billing Specialist

  Managed and administered the billing process for high maintenance customers.Successfully processed, calculated and coded billing information for over 200 customers.Managed the collection process for delinquent accounts, successfully recovered potential lost income.Reviewed contractual agreements to determine appropriate amount to bill customers for usage of aircraft and flight activity.Researched and resolved customer inquiries pertaining to invoices and account usage.Established professional, dependable and committed long-term relations with internal and external customers through providing excellent and timely service.Assisted in updating and reconciling general ledger, journals and client accounts.Actively participated in various team building initiatives, such as – Building social capital and Achieving Excellence.PROFESSIONAL DEVELOPMENTAwarded for Accounts Receivable Improvement ProjectCompleted How to be a Super Communicator CourseSkills Enhancement and Time Management CourseBusiness Grammar I & II and ProofreadingExcel and Company Specific Programs TrainingAnnual Sexual Harassment and CPR TrainingAssisted in achieving silver certificationAttended Lunch & Learns to gain knowledge of different departmental functionsContinuing Education Medical Administrative Procedures Certification Show less

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  Odyssey Healthcare

  Mar 2010 - Jan 2012

  Medicaid Billing Specialist

  Hospice - Medicaid billing

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  VA Freelancing

  Jul 2019 - May 2024

  Collections Specialist

  Credit Specialist - Review credit history for new accounts and determine credit worthiness for a credit line approval with TTS, LLC

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  Self-employed

  Jan 2023 - now

  Pastry Chef