Margo Meek Pine

Account Manager, Property and Casualty Agent

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Las Vegas, Nevada, United States

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Timeline
About me
Concierge, Experienced Hospitality Professional, Member Les Clefs d'Or USA
Education
- Insurance Institute of America
  1981 - 1983
  Accredited Adviser in Insurance Property and Casualty Insurance
  Activities and Societies: Earned the Accredited Adviser in Insurance (AAI) designation
- University of Hawaii at Manoa
  -
  Bachelor of Arts Sociology and American Studies
Experience
- American Mutual Insurance
  May 1983 - May 1993
  Account Manager, Property and Casualty Agent
  Handled all lines of property and casualty insurance, as well as life and disability insurance. Acquired new accounts and serviced existing accounts for American Mutual.
- Multi Arts
  Jan 1994 - Sept 1999
  Marketing Manager
  Designed new products, worked closely with vendors, developed new accounts and serviced existing accounts with this company.
- Sudden Exposure Photo and Framing
  Nov 1999 - Mar 2003
  Marketing Manager
  Serviced existing accounts and acquired new accounts with the company.
- Seattle Marriott Waterfront Hotel, 2100 Alaskan Way, Seattle, WA
  Apr 2003 - Mar 2013
  Lead Concierge
  Worked closely with vendors and varied service providers to provide special, unique and very memorable options for the VIP guests.As the Lead Concierge, I trained and supervised the concierge staff members.Obtained "Certified Trainer Designation" with Marriott. Served on Health and Safety Committee at Marriott.
- Luxor Hotel and Casino
  Nov 2013 - Mar 2020
  Concierge
  Member Les Clefs d'Or USA Member SNHCAGold Achievement Award Winner for Customer Service Excellence from Las Vegas Chamber of Commerce - 2018, 2017, 2016, 2015
- Luxor Hotel & Casino
  Nov 2013 - Mar 2020
  Concierge, Experienced Hospitality Professional, Member Les Clefs d'Or USA
- Resorts World Las Vegas
  May 2021 - now
  Concierge, Experienced Hospitality Professional, Member Les Clefs d'Or USA
Licenses & Certifications
- Gold Award for Customer Service Excellence
  Las Vegas Convention Center
Honors & Awards
- Awarded to Margo Meek Pine
  Customer Service Excellence Gold Award Winner Las Vegas Metro Chamber of Commerce and Las Vegas Convention and Visitors Authority Nov 2016
- Awarded to Margo Meek Pine
  Customer Service Excellence Award Nominee Las Vegas Metro Chamber of Commerce and Las Vegas Convention and Visitors Authority Nov 2015
- Awarded to Margo Meek Pine
  Memory Maker Award Luxor Hotel and Casino Nov 2015 Memory Maker Award for outstanding performance during the Luxor Leadership Rounding
- Awarded to Margo Meek Pine
  Customer Service Excellence Award Nominee Las Vegas Metro Chamber of Commerce and Las Vegas Convention and Visitors Authority Sep 2015
- Awarded to Margo Meek Pine
  Luxor "Star of the Shop" Award Luxor Hotel and Casino Aug 2015
- Awarded to Margo Meek Pine
  Customer Service Excellence Award Nominee Las Vegas Metro Chamber of Commerce and Las Vegas Convention and Visitors Authority Jul 2015
- Awarded to Margo Meek Pine
  Luxor Concierge of the Month Luxor Hotel & Casino Jan 2015
- Awarded to Margo Meek Pine
  Luxor Employee of the Month Luxor Hotel & Casino Jan 2015
- Awarded to Margo Meek Pine
  WHERE Magazine Concierge of the Month WHERE Magazine, Las Vegas Jan 2015
- Awarded to Margo Meek Pine
  Marriott Spirit to Serve Award Marriott International Oct 2012 This is a Marriott Award recognizing exemplary customer service. I have also received this Award in February, March, April, June, July, August, September, and October, 2012, I have been a recipient of this Award every year from 2003 to 2012.
- Awarded to Margo Meek Pine
  Marriott Harbormaster Award Seattle Marriott Waterfront Sep 2011 This is an award recognizing customer service excellence, especially "going the extra mile" for the guests. I have also received this Award in 2003, 2005, 2007, 2008, 2009, 2010 and 2011.
- Awarded to Margo Meek Pine
  Employee of the Year Seattle Marriott Waterfront Jan 2005 I received the "Employee of the Year" Award for 2004.