Hotnog Bogdan

Experience

• 

  Openbox Consulting

  Jan 2012 - Jan 2016

  - Perform PC, peripherals, printer installations, upgrades and relocation onsite- OS and application installations- Setup and configure desktops and laptops for deployment- Identifying, troubleshooting, resolving, and documenting user system issues- Assist with inventory control of equipment and software- Function as second level support in the help desk environment, provides immediate assistancewhen possible and appropriate- Responding to end user support request tickets, calls, and emails- Prioritizing work to resolve complex support client issues- Utilizing remote monitoring and management software to resolve client requests- Ensuring the security of all configurations made on client systems- Provide back-up support to phones and A/V systems- Immediately bring to the attention of the Manager or Director, Information Technology areas ofconcern or items in need of correction as they are discovered Show less

  • IT Onsite Support Technician

    Jan 2014 - Jan 2016

  • Web Content Manager

    Jan 2012 - Jan 2014
• 

  StarTech Team

  Jan 2016 - Dec 2017

  System administrator

  - Administration of Windows Servers(2003-2016), HyperV, VMware, ESXI- Administration of Microsoft Exchange- Windows Backup, Veeam Backup: troubleshooting and recovering- Configuring NAS (share/LUN/ISCSI)- Administration of Office365- Monitoring using Nagios platform - Accounts administration for VPN on FortiGate- Accounts/Groups administration in cPanel/ISPconfig- HelpDesk

• 

  Openbox Consulting

  Sept 2016 - Mar 2020

  Sales Manager

  -Achieving growth and hitting sales targets by successfully managing the sales team-Designing and implementing a strategic sales plan that expands company’s customer base andensure it’s strong presence-Managing recruiting, objectives setting, coaching and performance monitoring of salesrepresentatives-Achieve growth and hit sales targets by successfully managing the sales team-Design and implement a strategic business plan that expands company’s customer base and ensureit’s strong presence-Own recruiting, objectives setting, coaching and performance monitoring of sales representatives-Build and promote strong, long-lasting customer relationships by partnering with them andunderstanding their needs-Present sales, revenue and expenses reports and realistic forecasts to the management team-Identify emerging markets and market shifts while being fully aware of new products and competitionstatus Show less

• 

  XPO

  Mar 2020 - Aug 2024

  - Patching Microsoft Windows OS Servers using SCCM/MECM and other tools- Restore Backups from Rubrik- Citrix Monitoring , VDI creation/decommissioning- GPO management- DNS management- Server migration/upgrade from older versions to newer ones (Windows Server 03/08/12/16/19)- Participating in Disaster Recovery tests and managing VPG's from Zerto- Coordinate the NOC team withing the shift- Log analysis / troubleshooting / root cause investigation- Configure new node monitoring in Solarwinds- Create custom specific monitors - scripting- Monitoring and managing vmware resources for vm's- Participating in all major incidents P2/P1 and assist with any related checks into Windows Server OS.- Monitoring and managing datastores (vmware)- Monitoring and managing physical hosts (vmware)- Create AD admins accounts, service accounts, security groups- Create and give access to shared drives- Add Printers to Print Servers- Start / Stop Windows Services and/or processes- IIS recycle / App pool Recycle- Install and create custom certificates- Cleanup on windows drives- VM resource modification - add CPU, RAM, HDD, create new VM's- Investigate down devices and address the issue to the rightful teams- Update applications, manually or via custom tools- Citrix - troubleshooting on: hanged sessions, published applications, servers that have published applications- Create automated tasks- VM Decommissioning- Create and update related documentationTechnologies used: SCCM, Vmware, Citrix Studio, Xencenter, Solarwinds, Powercli, Powershell, WSUS, Service Now, ILO, iDRAC, HP One View, Zerto, Microsoft Server, Rubrik backup,etc. Show less - Log analysis / troubleshooting / root cause investigation- Create custom specific monitors - scripting- Create AD admins accounts, service accounts, security groups- Create and give access to shared drives- Add Printers to Print Servers- Create/update DNS records- Start / Stop Windows Services and/or processes- IIS recycle / App pool Recycle- Install and create custom certificates- Cleanup on windows drives- VM resource modification - add CPU, RAM, HDD, create new VM's- Investigate down devices and address the issue to the rightful teams- Update applications, manually or via custom tools- OS Patching - automated and manually- Citrix - troubleshooting on: hanged sessions, published applications, servers that have published applications- Create automated tasks- VM Decommissioning- Create and update related documentation Show less

  • SolarWinds Administrator

    Aug 2022 - Aug 2024

  • System Administrator L2

    Nov 2020 - Aug 2022

  • System Administrator L1

    Mar 2020 - Nov 2020
• 

  Crown UNIT

  Jan 2022 - now

  Co-founder & Digital Marketing Specialist at CrownUnit

  Digital Marketing Specialist & Co-founder at CrownUnit | Growth Strategies through SEO, PPC, and Social Media