Rodrigo Araripe

Experience

• 

  TV Ceará

  Sept 2008 - Feb 2015

  Repórter

  Edição e elaboração de Reportagens. Principal atuação Repórter de Rua.

• 

  TV Cidade - Rede Record

  Aug 2009 - Jun 2010

  Repórter
• 

  Secretaria Municipal das Finanças de Fortaleza

  Apr 2016 - Feb 2017

  Assessor de comunicação

  Principais atividades: Criação e elaboração de matérias para intranet e site da SEFIN, elaboração de notas jornalísticas para o Boletim Semanal, produção diária de clipping de notícias, realização de matérias de vídeo para site e intranet, relacionamento com imprensa, produção de matérias para revista e jornal mensal, captação e armazenagem de vídeos e fotos,

• 

  Salão Show de Beleza

  Jul 2017 - Mar 2018

  Gerente de mídias sociais
• 

  OAB CE

  Apr 2018 - May 2019

  Reporter
• 

  Douro Acima

  Aug 2021 - Jun 2022

  Sales And Service Agent
• 

  Randstad Portugal

  Dec 2022 - Jul 2024

  Customer Service Specialist

  - Assisting with Booking Inquiries: Responding to inquiries from customers who have questions about their bookings, including providing information about available accommodations, pricing, and amenities.- Handling Reservations: Managing reservations, including making changes to existing bookings, processing cancellations, and assisting with special requests from customers.- Problem Resolution: Addressing any issues or complaints that customers may have regarding their bookings, such as problems with accommodations, payment issues, or dissatisfaction with service.- Providing Recommendations: Offering recommendations and guidance to customers who are unsure about which accommodations to book, based on their preferences, budget, and travel needs.- Offering Support During Travel: Providing support to customers during their travels, such as assisting with changes to travel plans, resolving issues with accommodations, or offering guidance in unfamiliar locations.- Managing Communication Channels: Utilizing various communication channels, including phone, email, and live chat, to interact with customers and provide timely assistance.- Maintaining Customer Satisfaction: Ensuring that customers have a positive experience by addressing their concerns promptly, providing accurate information, and offering personalized assistance.- Promoting Additional Services: Informing customers about additional services or features offered by Booking.com, such as car rentals, airport transfers, or activities, to enhance their travel experience. Show less