Raye Jessee Santos, CRCR

Experience

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  San Mateo County Health

  Aug 2021 - Nov 2022

  Fellow

  - Generated daily and weekly reports to monitor county surveillance parameters- Communicated escalated situations and material with superiors and associated personnel- Managed patient confidentiality and clerical duties across several cross-functioning departments- Organized electronic health/medical records (EHR/EMR) and inputted case investigation data- Analyzed cases to establish effective time frames and follow-up procedures for each patient- Consulted with patients about insurance coverage and costs to determine treatment options- Transformed verbal community input into qualitative data metrics and visual graphics- Constructed various deliverables to illustrate critical information- Developed a final funding proposal for community requested programs- Facilitated field visits to local organizations to recover information on services and client demographics- Identified existing barriers to seeking medical attention for STDs to alleviate access gaps- Educated providers and surrounding communities on rising numbers to encourage preventative care and treatment Show less

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  Stanford Health Care

  Jun 2024 - now

  Patient Access Representative