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Karen McGowan

1000 followers

Wakefield, England, United Kingdom

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Timeline
About me
Director of Amaze Training
Education
- Huddersfield Technical College
  1977 - 1979
  OND Business Studies
- Heckmondwike Grammar School
  1972 - 1977
  Huddersfield Technical College Trent Poly, Nottingham
- University of Nottingham
  1979 - 1982
  BA Social Science Combined degree - sociology, psychology, economics, politics, philosophy
  .
Experience
- Halifax
  Jan 1984 - Jan 1992
  Working at the Head Office in Halifax on the outbound dialler personal loan collection team Mortgage sales advisor at the Dewsbury branch
  - Collections Clerk
    Jan 1991 - Jan 1992
  - Mortgage Sales
    Jan 1984 - Jan 1991
- First Direct
  Nov 1992 - Apr 2010
  Sales Training Manager & Leadership Development Manager
  Managing a team of sales & leadership development trainers, working collaboratively with the business to establish training requirements from induction through to leadership programmes. Ensuring training focuses on the importance of high quality customer service.
- DKB Training Ltd
  May 2010 - now
  Relationship Consultant
  In addition to my work at Amaze Training, I work as a relationship consultant/training associate for dkb-training, specialising in delivering and designing training in sales, customer service and leadership.
- Amaze Training Ltd
  May 2010 - now
  Amaze training offer generic or bespoke training courses specialising in customer service, sales, coaching and leadership skills. For more details have a look at our website:www.amazetraining.co.uk
  - Director/Consultant
    Apr 2010 - now
  - Director
    May 2010 - now
- Ethos Consulting
  Jun 2015 - Jul 2016
  Associate Trainer
Licenses & Certifications
- Certificate in Life Coaching, Newcastle College
  BA (Hons) Social Science

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