Preetam Bose

Preetam Bose

Customer Support Associate

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location of Preetam BoseKolkata, West Bengal, India

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  • Timeline

  • About me

    Group Customer Billing Team Manager

  • Education

    • Visvesvaraya Technological University

      2012 - 2015
      Master of Computer Applications - MCA Computer Programming, Specific Applications
  • Experience

    • HGS - Hinduja Global Solutions

      Jan 2016 - Jul 2017
      Customer Support Associate

      Worked on Retention desk for postpaid airtel customers (L2 level)

    • BT Group

      Sept 2017 - now

      Working as a Subject matter expert in CFB billing Operations

      • Team Manager

        Mar 2023 - now
      • Operations Professional

        Dec 2021 - May 2023
      • Subject Matter Expert

        Sept 2017 - Dec 2021
  • Licenses & Certifications