Deep Enrich
Preetam Bose
Customer Support Associate
77 followers
Kolkata, West Bengal, India
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About me
Group Customer Billing Team Manager
Education
Visvesvaraya Technological University
2012 - 2015Master of Computer Applications - MCA Computer Programming, Specific Applications
Experience
HGS - Hinduja Global Solutions
Jan 2016 - Jul 2017Customer Support AssociateWorked on Retention desk for postpaid airtel customers (L2 level)
BT Group
Sept 2017 - nowWorking as a Subject matter expert in CFB billing Operations
Team Manager
Mar 2023 - nowOperations Professional
Dec 2021 - May 2023Subject Matter Expert
Sept 2017 - Dec 2021
Licenses & Certifications
- View certificate
Developing Your Emotional Intelligence
LinkedInNov 2024
- View certificate
Holding Your Team Accountable
LinkedInNov 2024 - View certificate
Communicating in the Language of Leadership
LinkedInJul 2021
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