Bob Neumann

Experience

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  Alcatel-Lucent Technologies

  Mar 1996 - Sept 2009

  Software Quality Assurance and Planning Engineer/Team Leader

  ROLE ACCOMPLISHMENTS• Nodal Sanity regression and debugging experience on the Lucent/Nortel UMTS WCDMA RNC 9370 platform. Team leader/coordinator for Chicago Nodal Sanity team. On call rotation 24/7. Performed Catsim/Catapult test automation, release testing and trend analysis. Demonstrated the ability to work well across a global, multi-site project. RNC console administration, Work Order development, merge, and application, MIB builds, WICL, System Network administration and RNC product download updates. • Introduced 75% cost savings testing strategy by round-the-clock testing by various teams across globe. This helped in reducing delivery time by 40% from 5 days to 3 days.• Delivered an on-demand automated quality control solution for development software packages including 3G and CDMA. Automated testing was executed on a consistent, reproducible basis, eliminating variables associated with standard manual testing strategies.HOW I BROUGHT VALUE TO THIS ROLE• Led team in troubleshooting software failures in development product lines exceeding expectations in product delivery. This minimized impact on projects and helped to achieve on-time delivery with quality.• Coordination of Cellular releases to facilitate software development on a global basis. Developed and maintained the Software Construction schedule, the backbone of Wireless Software development used by hundreds of developers worldwide.• Mentored team members and managers in development and testing strategies.• Outstanding experience with load building, field releases, internal and third party deliverables, and base station and switching system surveillance and maintenance.• Knowledge of CALEA standards.• Worked with Change Control boards to improve quality of software.• Delivered product quality initiatives to achieve and maintain ISO and CMMI certification. Show less

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  Cognizant

  Oct 2010 - Oct 2017

  Telecommunications Consultant -on contract at AT&T Mobility Engineering and Development Labs

  ROLE ACCOMPLISHMENTS• Program/Portfolio/Project Management of complex Agile projects successfully with global implementation and rapidly evolving requirements.HOW I BROUGHT VALUE TO THIS ROLE• Monitored aggregate performance and value indicators• Managed teams of up to ten domestic and offshore resources within AT&T Mobility across multiple locations• Worked with offshore teams daily to leverage client project development goals.• Project / program management across AT&T organizational boundaries• Equally comfortable in a small Start-up Environment and a large Corporate Infrastructure.• Identification of business unit needs through interviews with Subject Matter Experts• Created and gave Presentations to Directors and Vice Presidents• Experience resolving P1 incidents in a multi-tenant environment• Tracked and resolved technical and communication dependencies across multiple projects.• Awarded and recognized several times for “going beyond the call of duty” to help teams with problem identification and resolution• Excellent Client facing skills, able to manage difficult or potentially stressful outage situations • Effective written and oral communication skills and coordination between globally located teams.• Project delivery under stringent timelines and high pressure.• Process re-engineering and definition • Ability to multitask and handle multiple assignments• Ability to manage deliverables across multiple internal and external organizations on a global basis• Mentored team members and managers in development and testing strategies in an effort to drive project success.• Exceptional ability to maintain and build client relationships, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the clients organization. • Define Business Process; identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables. Show less

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  TriZetto Healthcare Products

  Oct 2017 - Sept 2018

  Senior Project Manager

  ROLE ACCOMPLISHMENTS• Commercialization Project Manager for Innovative Healthcare IT Products for Payers and ProvidersHOW I BROUGHT VALUE TO THIS ROLE• Managed deliverables from all Functional Areas including Development, Environment Management, Application Management, Security, Legal, Finance, Marketing and Accounting. • Reported risks and presented Mitigation plans for all risks.• Managed implementation of development, testing and customer facing environments and migration to other hosted platforms.• Participated in creation and review of Financial models.• Oversaw architectural designs.• Worked with both domestic and offshore development and testing teams.• Integration of third party vendors/contractors.• Coordinated design and execution of training plans for support organizations.• Created and gave presentations to Executive Level Leadership• Managed multiple projects at the same time Show less

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  Cognizant

  Oct 2018 - Aug 2020

  Senior Project Manager - Integrated Sales and Field Marketing

  HOW I BROUGHT VALUE TO THIS ROLE• Managed Sales and Marketing Transformation Initiatives, deliverables, timelines, resource acquisition• Process Enhancement for Corporate Sales and Marketing; Mergers & Acquisitions Process and Playbook definition• Change Strategy for Salesforce and Pardot Platforms• Strategic team management with Business Analysts, Sales Enablement, Education, Client Experience, and Marketing

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  MUFG MITSUBISHI UFJ FINANCIAL GROUP/PROTIVITI / ROBERT HALF

  May 2022 - Sept 2023

  Senior Project Manager

  Project Management of New Development, Third Party Vendor Integration, Mitigation of Financial, Regulatory and Operational Risk Platforms and assorted End of Life projects. HOW I BROUGHT VALUE TO THIS ROLE• Managed project milestones from Planning through Development, DUT, SIT and User Acceptance testing, Implementation, Deployment and Go-Live using JIRA, PPP and MS Project.• Consolidated reporting and streamlined Volcker Risk Management data aggregation utilizing new Third Party vendor technology hosted on AWS with $750K budget.• Ensuring BTMU Compliance activities are met with regard to Market Making and/or Risk mitigating hedging activities with Mexico, New York and Tokyo Head Office.• Managed completion of Compliance Reviews, Software Configuration Management Plans, Infrastructure Engagement and Privacy Impact Assessments.• Directed replacement of servers near end of life with Virtual Server Infrastructure with existing Global Markets application on (GSI) Global System Inventory via (9DA) Market Hub• Engaged a diverse culture of stakeholders across the globe including Project Sponsor, IT Oversight, Business Lead, IT Lead, and Business, Project and IT Resources. • Worked on multiple releases and projects simultaneously. Engaged two different development teams on one project and aligned schedules and deliverables as required Show less