Rolands Mikelsons

Experience

• 

  Ministry of Justice of the Republic of Latvia

  Jan 2000 - Jan 2001

  IT Helpdesk Analyst, Consultant

  Responsible for taking & logging incoming calls & providing efficient customer support for all 1st Line issues relating to Servers, Desktops, Laptops and peripherals. Administering internal servers. Updating and monitoring user accounts.

• 

  Exigen Services

  Jan 2001 - May 2006

  Senior System Analyst / Developer

  Participation in a system implementation through the full project life-cycle. Responsible for the design, construction, unit test, code review and bug fix of allocated modules to agreed time, quality and cost.

• 

  VirtualSoftwareAlliance B.V.

  May 2006 - Jan 2015

  Senior System Analyst / Developer

  Participation in a system implementation through the full project life-cycle. Responsible for the design, construction, unit test, code review and bug fix of allocated modules to agreed time, quality and cost.

• 

  Intrum

  Apr 2014 - Mar 2023

  Team lead / SCRUM master / Developer

  Managing day-to-day activities for the team in Intrum Norway. Ensuring development process is effective and is always improving. Involved in the support, maintenance and development. Carrying out design, construction, review and defect analysis activities.

• 

  Accenture

  Jun 2022 - now

  Delivery manager / Lead architect

  Managing the day-to-day activities for teams. Solution lead with a global view and focus on teamwork and motivation. Collaborating with clients to identify and resolve business issues.