Enobong Johnny

Experience

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  Chrysals Travels

  Oct 2018 - Aug 2019

  Customer Relations Officer

  Facilitated seamless travel experiences for clients by efficiently making travel arrangements, demonstrating a keenunderstanding of diverse customer preferences.● Developed personalized travel itineraries tailored to clients' interests, showcasing attention to detail and a customer-centricapproach.● Ensured high customer satisfaction by responding promptly and accurately to customer inquiries, contributing to a positiveoverall experience with the company

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  Fat-Lan Global

  Jan 2021 - Jun 2021

  Customer Relations Officer

  ● Addressed guest and customer inquiries promptly and effectively, both online and in person, ensuring a positive andsatisfactory experience.● Played a key role in enhancing organizational efficiency by assisting in the organization of work documents andstreamlining firm logistics.● Maintained a customer-centric approach, consistently providing high-quality service to uphold the company's standardsand enhance customer satisfaction.

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  Warriorgame

  Sept 2022 - Sept 2023

  Community Manager

  Developed and published engaging educational articles on Medium to drive user development and project awareness.● Successfully led the growth of the project's Discord community, increasing membership from 100 to 2,000+ within sevenmonths.● Responded promptly and accurately to user inquiries, ensuring high response rates and overall user satisfaction.

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  Earn Alliance

  Jun 2024 - now

  Community Support Specialist