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Tiffany Munsell

Tiffany Munsell

Supervisor

location of Tiffany MunsellConcord, New Hampshire, United States

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  • Timeline

  • About me

    Master of Science IT Graduate Student at UNH

  • Education

    • Campbell High School

      2004 - 2008
      High School Art and sciences 4.25 GPA

      Activities and Societies: Salutatorian, National Honors Society, CHS Faculty Award, Women in Science and Engineering: Highest Honors, Outstanding Achievement in Art ('06, '07, '08). I was the Salutatorian for my class and a member of the National Honors Society. My major studies were in art, science, engineering, and mathematics. I earned the Outstanding Achievement in Art Awards in 2006, 2007, and 2008, earned Gold and Silver Keys in the NH Scholastic Arts, including a Gold Key portfolio. I earned the Women in Science and Engineering: Highest Honors Award in 2008 for my excellent performance and problem solving in my physics and engineering courses.

    • University of New Hampshire

      2016 - 2018
      Master’s Degree Information Technology Summa Cum Laude (4.0 GPA)

      Concentration in Computer Science with emphasis in software development and analytics.

    • Granite State College

      2010 - 2012
      Bachelor's Degree Behavioral Sciences Summa Cum Laude (3.97 GPA)

      Activities and Societies: Alpha Sigma Lambda Honors Society Alpha Sigma Lambda Honors Society, major studies in psychology, analytics, business management, health sciences, and communication.

  • Experience

    • Wilson Farm

      Aug 2007 - Nov 2013
      Supervisor

      • Supervising front-end employees and training new employees• Customer service and vendor communication• Inventory management and balancing of registers• Education, oversight, and management of large diverse groups• Data entry, analysis, and problem solving

    • Concord Regional Visiting Nurse Association

      Mar 2013 - Feb 2017

      Working as a cross-functional team member to support the hospice management and clinical team in:• Strategizing, developing, and streamlining internal processes• Desktop application support and troubleshooting• Perform data analysis and present to company executives and management staff• Mobile device deployment and support• Requirements Elicitation• Coordinate problem resolution with end-users and IT staff• Monitoring payroll, tracking admissions and pending referrals• Inventory management and vendor communication• Scheduling and organizing meetings Show less Supporting multiple departments including scheduling, operationsmanagement, IT support, hospice, and business development in:•• Database and inventory management•• Desktop application support and troubleshooting• Coordinate problem resolution with end-users, IT staff, and management• Processing home care and pediatric admissions, re-certifications, and discharges•• Verifying and generating staff day-sheets for payroll and billing•• Processing OASIS for Medicare and Medicaid state submissions•• Researching, tracking, and obtaining Medicare Face to Face documentation from physician offices Show less

      • Operations Analyst

        Jul 2015 - Feb 2017

      • Team Assistant

        Mar 2013 - Jun 2015

    • Manchester School District: Technology Resource Center

      Mar 2017 - May 2017
      Business Analyst Intern

      • Research current technology being used in each of the district's 22 schools.• Analyze how minors access technology to ensure compliance with Terms of Use policies.• Research, analyze, and present potential technology resources and solutions that could be implemented within the school district to improve education and encourage computational thinking.

  • Licenses & Certifications

    • Certified ScrumMaster

      Scrum Alliance
      Mar 2017