Karissa McLaughlin, LPCA, NCC, CESP

Experience

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  University of Connecticut - Dining Services

  Sept 2017 - May 2020

  Managed 100+ student employees to ensure a smooth operation of five cafe locationsCoordinated a management team of assistant student managersTrained assistant student managers to complete office tasksOrganized meetings and training weeksWorked one-on-one with student employees to resolve conflicts Assisted in the management of 100+ student employees to ensure a smooth operationMaintained weekly scheduleInterviewed, hired, and onboarded new employeesEvaluated crew members and their supervisorsEnforced policies and issued formal discipline when necessary Trained new employees on crew member tasks (Barista, Cashier, Float)Delegated tasks to crew members to ensure an efficient work environmentDefused issues and confusion among crew members about policies or procedures

  • Student Manager

    Mar 2019 - May 2020

  • Assistant Student Manager

    Apr 2018 - Mar 2019

  • Student Supervisor

    Sept 2017 - Apr 2018
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  Ability Beyond

  Aug 2020 - May 2024

  - Managed a caseload of 20 clients with severe & chronic clinical mental health diagnoses- Assisted clients with securing competitive employment as well as maintaining their employment- Coached clients starting a new job to ensure a seamless transition into their role- Consistently met monthly goals of placing two or more clients in competitive employment positions- Networked with employers and develop new community partnerships to assist in hiring needs- Coordinated with case managers, clinical teams, and employers to resolve problems, acquire feedback, and share updates Show less

  • Career Development Program Manager

    Jul 2022 - May 2024

  • Employment Specialist

    Aug 2020 - Jul 2022
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  Midwestern Connecticut Council of Alcoholism

  Jan 2023 - Dec 2023

  Counseling Intern

  - Provided individual and group counseling to clients diagnosed with substance abuse disorders- Facilitated therapeutic Relapse Prevention groups and IOP groups utilizing an evidence-based curriculum- Completed intake evaluations, treatment plans, and discharge procedures in an efficient and professional manner- Consulted with parole officers, DCF case workers, and outside providers to ensure treatment goals were met and court mandates were satisfied

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  Fortitude Center

  Jun 2024 - now

  Mental Health Therapist