Eric Villeneuve

Eric Villeneuve

Business Analyst

location of Eric VilleneuveCalgary, Alberta, Canada

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  • Timeline

  • About me

    Technical Analyst Team Leader at Calgary Catholic School District

  • Education

    • Father Merc

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    • Father Merc

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    • Southern Alberta Institute of Technology (SAIT)

      2004 - 2006
      Network Engineering Technology Diploma Computer Systems Networking and Telecommunications

      Completion on April 29th, 2006Comprehensive technical skills acquired will demonstrate the professional communications, general business and problem solving skills required for success in industry.In depth training done on router, switch and server configuration for support of network infrastructure, data transmission mediums, and new and emerging technologies.Training required for industry recognized certification has been completed, these include; CCNA, CCNP, CWNA, MCSE.

  • Experience

    • Canadian Pacific

      May 2005 - Aug 2005
      Business Analyst
    • SAIT

      Sept 2005 - Apr 2006
      Lab Administrator

      Provided tutoring to fellow students after class hoursManaged the Network equipment in the lab

    • AT&T Global Services Canada

      May 2006 - Sept 2011
      Tier 2 Senior Network Analyst

      I am a technical escalation point for any major outages on our clients networks as well as for procedural issues. I am a subject matter expert for Cisco's nexus line of switches and have a vast amount of experience in routing, switching, load-balancers, network sniffers, and Infoblox appliances. I also produce technical training material to educate our Tier 1 staff.

    • KPMG Canada

      Sept 2011 - Aug 2012
      Network Analyst - Infrastructure Support Services

      Technical escalation point for the WAN infrastructure along with the network of our national datacenters which include on-call dutiesConduct review and feedback on proposed new network solutions from the architectTravel and assist in the deployments of new network solutionsCreate and maintain detailed network documentationReview new security requests and pass along recommendations for approvals

    • Ricoh IT Services

      Aug 2012 - May 2015
      Network Consultant
    • Calgary Catholic School District

      May 2015 - now
      • Technical Analyst Team Leader

        Oct 2017 - now
      • Technical Support Analyst

        May 2015 - Oct 2017
  • Licenses & Certifications

    • Palo Alto ACE 4.0

      Palo Alto Networks
    • CSTS

      Alberta Construction Safety Association
      Jan 2013
    • OSSA

      Oil Sands Safety Association
      Jan 2013
    • CCNA Wireless

      Cisco Systems
      Aug 2009
    • CCNA

      Cisco Systems
      Jun 2005