Eric Villeneuve

Business Analyst

Calgary, Alberta, Canada

Connect with Eric Villeneuve to Send Message

Connect

Connect with Eric Villeneuve to Send Message

Connect

Timeline
About me
Technical Analyst Team Leader at Calgary Catholic School District
Education
- Father Merc
  -
- Father Merc
  -
- Southern Alberta Institute of Technology (SAIT)
  2004 - 2006
  Network Engineering Technology Diploma Computer Systems Networking and Telecommunications
  Completion on April 29th, 2006Comprehensive technical skills acquired will demonstrate the professional communications, general business and problem solving skills required for success in industry.In depth training done on router, switch and server configuration for support of network infrastructure, data transmission mediums, and new and emerging technologies.Training required for industry recognized certification has been completed, these include; CCNA, CCNP, CWNA, MCSE.
Experience
- Canadian Pacific
  May 2005 - Aug 2005
  Business Analyst
- SAIT
  Sept 2005 - Apr 2006
  Lab Administrator
  Provided tutoring to fellow students after class hoursManaged the Network equipment in the lab
- AT&T Global Services Canada
  May 2006 - Sept 2011
  Tier 2 Senior Network Analyst
  I am a technical escalation point for any major outages on our clients networks as well as for procedural issues. I am a subject matter expert for Cisco's nexus line of switches and have a vast amount of experience in routing, switching, load-balancers, network sniffers, and Infoblox appliances. I also produce technical training material to educate our Tier 1 staff.
- KPMG Canada
  Sept 2011 - Aug 2012
  Network Analyst - Infrastructure Support Services
  Technical escalation point for the WAN infrastructure along with the network of our national datacenters which include on-call dutiesConduct review and feedback on proposed new network solutions from the architectTravel and assist in the deployments of new network solutionsCreate and maintain detailed network documentationReview new security requests and pass along recommendations for approvals
- Ricoh IT Services
  Aug 2012 - May 2015
  Network Consultant
- Calgary Catholic School District
  May 2015 - now
  - Technical Analyst Team Leader
    Oct 2017 - now
  - Technical Support Analyst
    May 2015 - Oct 2017
Licenses & Certifications
- Palo Alto ACE 4.0
  Palo Alto Networks
- CSTS
  Alberta Construction Safety Association
  Jan 2013
- OSSA
  Oil Sands Safety Association
  Jan 2013
- CCNA Wireless
  Cisco Systems
  Aug 2009
- CCNA
  Cisco Systems
  Jun 2005