Malorie Reno, CHS

Experience

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  KFC

  Sept 2014 - Jan 2020

  Fast Food Team Member

  Gained customer service experience. Gained skills such cash register, cleaning duties, food preparation, and EOD duties. I utilize this experience during my collegiate recesses.

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  Peebles

  Nov 2017 - Aug 2018

  Sales Associate

  Worked the cash register, assisted with sales and returns, online orders, mailings and general cleaning and answered customer questions. Experienced and assisted in the final closing of the store.

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  Ferris State University

  May 2018 - Sept 2018

  Orientation Leader

  Summer Position, helped incoming students with orientations and preparation, participated in leadership activities, gave tours, and assisted in planning and preparation of orientation.

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  Ferris State University College of Education and Human Services

  Aug 2018 - May 2020

  Clerical Assistant

  Through this position I was able to gain experience in telephone skills, typing and reviewing documents and policies, making copies, filing, assisting with program events, and any office tasks that were assigned.

• 

  Boyne Highlands Resort

  May 2019 - Aug 2019

  Food And Beverage/Events Intern

  Gained experience in all aspects of Food and Beverage and events. Helping create experiences from graduation parties, family reunions, wedding, three day association conferences and more. I was able to utilize and add skills in serving, bartending, banquet event orders, inventory, problem solving, etc.

• 

  ESPN

  Aug 2019 - Aug 2019

  Ferris State University X Games Worker

  I spent one week working on all guest services aspects of this high action sport event.Ensured the safety and satisfaction of guests, athletes, and employees by representing the company’s mission through guest experience tactics, situation management, and conflict resolution.

• 

  ESPN

  Jan 2020 - Jan 2020

  Ferris State University University X Games Worker

  I spent one week working on all guest services aspects of this high action sport event. Ensured the safety and satisfaction of guests, athletes, and employees by representing the company’s mission through guest experience tactics, situation management, and conflict resolution.

• 

  Grand Beach and Sugar Beach Resort

  May 2020 - Aug 2020

  Manager in Training Intern

  Gained experience in all aspects of Resort Management. Helping create experiences in the following departments; Front Desk, Housekeeping, Publics, Activities, Laundry, and Maintenance. I was able to utilize skills such as adaptability, guest resolution, and leadership.

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  Ferris State University

  Sept 2020 - May 2021

  Greek Life Staff Assistant

  Through this position I was able to gain experience in telephone skills, typing and reviewing documents and policies, making copies, filing, assisting with program events, and any office tasks that were assigned. I had to opportunity to lead in planning our week long Greek Week competition that consists of multiple events. I was also able to run our Instagram page and Facebook group.

• 

  Caberfae Peaks Ski-Golf Resort

  Dec 2020 - Feb 2021

  Server

  I gained experience in serving and customer service during winter break.

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  The Highlands at Harbor Springs

  May 2021 - now

  • Resort Wedding & Country Club Event Manager

    Oct 2021 - now

  • Resort Wedding & Country Club Event Manager

    Oct 2021 - now

  • Member Activities Manager

    May 2021 - Oct 2021