Carl Ogbenna

Experience

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  WEAA 88.9 FM

  Sept 2000 - Dec 2019

  Volunteer Co-Host Africa & World Beat Show

  Co-host, co-produce and co-host a radio show live every week Saturday from 8PM until 12 Midnight. Show entertain's Africans and African Americans and general listeners with music, news and jokes

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  Constellation Energy

  Apr 2006 - Sept 2007

  Technical Support Analyst

  Data analysis, hardware and software support

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  Baltimore City Public Schools

  Oct 2006 - Aug 2015

  Network Engineer III (Support Supervisory Technician)

  Network administrative assignments, data and systems analysis

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  OGB Technologies LLC Baltimore Maryland

  Aug 2015 - Mar 2022

  Technical Support Specialist/Network Admin (Field Manager)

  ❖ WAN/LAN Routing configuration❖ Firewall setup and administration❖ Cold calls or emails to leads to generate new business❖ Produce specifications for new or modified systems❖ Liaise with clients IT staff to produce new systems❖ Develop and roll out new technologies as needs arise for clients❖ CMS tools, Joomla, HTML 5❖ Web design and page optimization❖ Use of SEO toolkits and analytics❖ Search engine optimization❖ Social network marketing implementation❖ Talk to clients to know their software and hardware needs❖ Write and design marketing materials geared toward educating clients of new hardware, software and it’s needs for their businesses❖ Building and training clients employees for call centers Show less

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  State of Maryland Department of Health

  Feb 2022 - Aug 2023

  Desktop Support Technician (Supervising Support Tech)

  ❖ Desktop setup and configuration❖ Spamware/Virus scan on client laptops❖ Installation and setup of printers, scanners and other peripherals ❖ Talk to users to know their software and hardware needs❖ Building and training clients employees for call centers❖ Fix connectivity issues to LAN/WAN❖ Microsoft Office setup, configuration and troubleshoot Word/Excel/Powerpoint❖ Windows 10/11 setup, configuration and troubleshoot

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  Baltimore Corps

  Jan 2023 - Aug 2023

  Deputy Director Information Technology

  Supervise and Manage IT Projects, provide remote and on-site technical support to end users, advise and recommend hardware and software to the company, participate in management of the company as part of the company's operations dept. Use software packages alikend services like Slack, Notion, Monday.com, Salesforce, Google Workspace, latice to do my job. Google Workspace Administrator