Karen McDonnell

Experience

• 

  CSG

  Jan 1998 - Jan 2001

  Consultant

  Responsible for customer product demonstrations. Led product user acceptance testing (UAT).

• 

  Three.

  Jan 2002 - Jan 2005

  Product Delivery Manager

  Managed the launch of the world's first 3G data products: Multiplayer Games, Music, Sports, Premier and Finance products.

• 

  Alatto Technologies

  Jan 2005 - Oct 2005

  Head of Content

  Responsible for localisation of content. Managed four trials of the Tribes product simultaneously across Europe.

• 

  GSMA

  Jan 2005 - Jan 2006

  Project Manager

  Agreed a common set of requirements for WMDRM across 12 leading Mobile Operators within 3 months.

• 

  Meteor Mobile Communications

  Oct 2006 - Jun 2010

  Senior Product Development Manager

  Responsible for taking Meteor’s 3G mobile portal from concept to launch. Defined the vision and strategy; prepared business cases and gained executive buy-in to proceed.Line manager for a small team of Product Managers.

• 

  Eir Ireland

  Jul 2010 - Mar 2013

  Senior Product Manager - VAS Team

  Responsible for the in-life product management and operations for a number of teams and products, including eircom Musichub, a music streaming product.

• 

  Technology Ireland Software Skillnet

  Sept 2017 - Mar 2018

  Senior Product Manager, Reboot Software Skillnet

  In March 2013, I paused my career to raise my young family. When my girls were older, I was determined and eager to get my career back on track. I was delighted to get a place on the Women ReBOOT program, which enabled me to upskill rapidly.

• 

  Microsoft

  Mar 2018 - May 2018

  Bing Ads Team

  Responsible for insights and analysis at a customer level for account managers on the Bing Ads team. Bing Ads certified.

• 

  Dell Technologies

  Jul 2018 - now

  Responsible for understanding current and future e-commerce market trends and positioning Dell as a best in class leader in website and digital buying experiences. Responsible for online product launch content for Dell websites worldwide. Managed the Black Friday programme for EMEA. Responsible for a number of strategic, high revenue generating projects. Managed a talented team of ambitious project, product and content managers across EMEA.

  • Director EMEA Online Experience

    Apr 2023 - now

  • Senior Manager EMEA Online Experience

    Nov 2021 - Apr 2023

  • Global eCommerce Strategy Lead

    Jun 2020 - Nov 2021

  • E-business Consultant for Global

    Jan 2019 - Jun 2020

  • EMEA Online Programme Manager, Marketing

    Jul 2018 - Jan 2019