Lakshay Bhatia

Experience

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  McDonald's

  Jun 2018 - Jan 2019

  Crew Member

  During my tenure as a kitchen staff for McDonalds, I assisted with kitchen operations by conducting multifarious tasks, including dishwashing, food preparations, and sanitation. I ensured our kitchen environment was compliant with sanitation policies and regulations. I handled food preparations expertly following established procedures in preparing and serving our full menu. Lastly, I effectively collaborated with fellow staff to promote cohesive collaborations in attaining operational efficiency. Show less

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  Vygo

  Jul 2018 - Jun 2019

  Academic Tutor

  As an Academic Tutor, I educated students by teaching Chemistry, Physics, and Math in individual or classroom settings. I supported curriculum development and implementation. In addition, I provided exceptional support to students by helping them with challenges associated with educational processes. On top of that, I effectively partnered with classroom professors and multidisciplinary teams to address student needs. Essentially, I guided and maintained an environment for students to make choices and explore their personal interests. Show less

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  Domino's

  Feb 2019 - Sept 2020

  During my experience in Dominos Pizza, I was promoted multiple times for my hard work, dedication, ad leadership qualities. Starting from the delivery team to being a pizza chef then moving up to a customer service executive and being promoted as a shift manager, I championed customer service excellence, operational efficiency, and staff management. As a shift manager, I handled daily operations, including staff management, workload allocation, and customer complaints resolution. I ensured timely deliveries of orders through task allocation, effective coordination, and team management. Show less

  • Shift Manager

    Mar 2020 - Sept 2020

  • Customer Service Executive

    Dec 2019 - Mar 2020

  • Pizza Chef

    Jun 2019 - Mar 2020

  • Delivery Driver

    Feb 2019 - Jun 2019
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  National Academy of Hair and Beauty

  Jun 2019 - May 2020

  Serving as an IT Help Desk Support Analyst, I delivered comprehensive IT support for issues on installation, repair, and maintenance of computer hardware and software. I utilized my technical acuity and troubleshooting skills to resolve hardware/software configurations and IT operational issues. By effectively handling the service desk ticketing system, I followed through and resolved ticket entries. Essentially, I resolved customer’s computer hardware and software issues, either at the desk-side or remote-control software. Show less Performing as a Data Entry Clerk, I inputted a high volume of data from multiple sources into the database and ensured all necessary data is being entered. I organized, verified accuracy, and sorted information according to priorities to prepare source data for computer entry. In addition, I integrated efficient methods for work completion while assisting staff with data entry issues to ensure work efficiency. Overall, I reviewed and updated student files, utilizing paper and ensuring accurate data entry into the computer database. Show less

  • IT Help Desk Support Analyst

    Jun 2019 - May 2020

  • Data Entry Operator

    Jun 2019 - Nov 2019
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  Code Camp

  Mar 2021 - Jan 2022

  • Head Teacher

    Sept 2021 - Jan 2022

  • Teaching Assistant

    Mar 2021 - Sept 2021
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  Fat Tail Investment Research

  Jun 2021 - Feb 2022

  Junior Data Web Developer

  ● Working with the marketing team to define data-driven strategies for optimizing company websites and digital marketing campaigns.● Leveraged SQL to extract, transform, and analyze website data from various sources, including databases, CRM systems, and third-party analytics platforms.● Developed and maintained custom reports and dashboards using Power BI to visualize key metrics such as website traffic, user engagement, conversion rates, and campaign performance.● Utilized advanced analytics techniques, such as segmentation and cohort analysis, to identify target audience segments and personalize marketing campaigns● Working on various PHP websites to integrate new data APIs. Show less

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  CitySoft

  Feb 2022 - now

  Associate Technical Consultant

  ● Collaborated with cross-functional teams to identify key business requirements and objectives for ERP data reporting.● Designed and implemented data integration solutions to connect ERP systems with external data sources, enabling real-time data exchange and analysis.● Provided expertise in ERP reporting tools and data visualization techniques, creating custom reports and dashboards to meet client reporting needs and support decision-making.● Analyzed ERP data structures and schemas, identifying opportunities for optimization, developed/maintained data dictionaries and metadata repositories, documenting data definitions and relationships.● Provide technical expertise and guidance to client teams, including system administrators, developers, and end-users.● Played a key role in optimizing internal processes by identifying inefficiencies and proposing data-driven solutions, resulting in increase in operational efficiency. Show less