Franklin Amalan

Experience

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  Freelancer

  Jul 2014 - Dec 2016

  Technological Functional Consultant
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  The Dream X

  Jan 2017 - Feb 2020

  Business Analyst

  Core team player to help bag a prestigious project with Daimler.Served as the Technical Team’s Brand ambassador for Dream X sprucing customer acquisition rate by 35 percentage. Steered creation of user stories from business requirements and use cases. Created UI mock-ups and UML diagrams such as Use case, Flow and Activity diagrams.Played a significant role in obtaining a project from CEAT Tyres by preparing a technical document that enhanced their understanding about the products of the enterprise. Accoladed personally by the client for exemplary services and end-end project support (both pre and post implementation support).SPOC for a gaming project that was awarded to the enterprise by a Singapore based client. Received Client Appreciation for successful delivery of the project and for excellence in customer services.Accoladed by multiple clients for demonstrating excellence in incident resolution, on-time product release and service delivery excellence. Show less

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  Pillir

  Mar 2020 - Nov 2021

  Technical Project Lead

  Enhanced TAT by 30 percentage with respect to Product / Project delivery by introducing several process improvements.Leading a 25-member team divided into 5 scrum groups.Instrumental in successful execution of a product revamp for the enterprise within a record time of 8 months as against the timeline of 12 months.Given the mantle of customer onboarding for the new products being developed. Actively involved in the trial runs and subsequent product upgrades.Single-handedly developed a user/new customer platform to enhance user experience for first time customers.Streamlined systems, processes and drove grooming sessions in conjunction with the VP of the R&D Engineering Department to achieve overall operational excellence. Show less

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  GAVS Technologies

  Nov 2021 - Feb 2023

  Senior Consultant

  Responsible for defining Product Strategy and driving feature prioritization related to the GPO Supply Analytics & Claim readiness for the Rules Product which is the core to the RCM (Revenue Cycle Management) offering.Managed 45-member team directly and POC to conduct the PI Planning and grooming sessions related to the Sprint goals.Owned the product/sprint boards and continuously prioritized the product backlog to ensure alignment with Business heads and release goals.SPOC to validate and review the Pseudocode, Functional/Sub Function buckets, Decision Services, Data Types and BKMs under ClaimScrub.Owner for handling the new Business Condition Attributes (BCA) and DT fitment requests raised against the Perl Condition Attributes.Analyzed and successfully implemented around 1200 plus rule logics in the VS code Artemis Decision Modeler. Show less

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  ADP

  Mar 2023 - now

  Senior Business Analyst