Deep Enrich
Ajay Sharma
Customer Service
802 followers
Chandigarh, Chandigarh, India
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Skills
BpoCustomer serviceProcess improvementSalesSlaDispatch adherenceQuality assuranceSla adherenceTechnical salesTeam managementCrmManagementLeadershipTalent acquisitionBusiness developmentAbout me
* A competent professional with 7+ years of experience in Customer Service, Training & Development, Operations Management, SLA Management , Process Improvement and Technical Sales
Education
Kendriya Vidyalaya
-Kendriya Vidyalaya
-
Annamalai University
2004 - 2008Bachelor’s Degree Commerce
Experience
Conneqt Business Solutions
Dec 2004 - Feb 2006Customer Service
Mphasis
Sept 2006 - Nov 2010Senior Customer Service Executive
Dell Technologies
Sept 2012 - Oct 2014Customer Service Analyst
Saptek infotech
May 2015 - Dec 2015Senior Technical Analyst
Beyond Codes Inc.
Jan 2016 - nowSenior Lead Consultant
Licenses & Certifications
Buisness Code of Conduct
Aug 2009
Honors & Awards
- Awarded to Ajay SharmaSpirit Of winning. - Aug 2009
Languages
- enEnglish
- hiHindi
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