Ben Wetzker, CSM

Experience

• 

  Weber State University

  May 2012 - May 2015

  Event Staff/ Soundboard Technician

  - Supervised academic, athletic, and recreational events for Dee Events Center, Stadium Sky Suites, and the athletic field house on Weber State University's campus. - Coordinated staff schedules to ensure optimal efficiency and appropriate event support.- Worked soundboard for over 80+ Weber State University basketball games.

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  Lakeview Hospital

  Jan 2015 - Apr 2015

  Administrative Intern

  - Shadowed the COO of Lakeview Hospital and worked as an administrative intern for 200 hours. - Performed Emergency Department audits for federal and state compliance - Led a patient satisfaction construction project to install white noise machines in the ICU - Assisted in the development of future construction plans in the surgery department and office relocation

• 

  Transcend Management

  May 2015 - Nov 2015

  Associate Consultant

  - Led weekly sprint/agile planning sessions with 4 department teams emphasizing critical chain planning techniques to calculate project completion and optimize resource utilization.- Improved documentation processes for test results and project workflows to reduce operational redundancies and duplication.- Supported senior management by developing timelines and testing possible staffing strategies in effort to reduce waste.

• 

  O.C. Tanner

  Dec 2015 - Aug 2016

  Data Specialist

  - Created, formatted, and maintained the data files sent from 80+ clients for an employee recognition software program.- Customized files to the clients’ needs to maximize employee participation and meet system requirements.- Promoted new processes to increase efficiency like modified audit forms and internal communication protocol.

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  Rush University Medical Center

  Sept 2016 - Apr 2018

  - Supported the planning and development of 2 new outpatient facilities through data analytics and project management.- Compiled key metric data from 50+ RUMG clinics and created dashboards to drive quality/process improvement initiatives.- Designed new tools and processes to evaluate operational efficiency of non-clinical staff(s) of departments across RUMG. - Collected and revised 200+ clinical workflow documents to increase organizational consistency and efficiency .- Assisted in the migration and development of Rush’s Human Resources website to create a user-friendly experience.- Provided 20+ group and individual training sessions to use and maintain a Microsoft SharePoint site.

  • Administrative Project Assistant - Rush University Medical Group

    Jun 2017 - Apr 2018

  • Administrative Project Assistant - Information Services

    Sept 2016 - Jun 2017
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  Transcend Innovations

  May 2018 - Nov 2020

  Director Of Operations

  - Supervised, planned, and managed customer contracts for engineering team; averaging 5 active projects at any given time.- Provided clear, descriptive reports to customers regarding project budget, timeline, and issues.- Oversaw ~$1 million dollars in annual project revenue.- Drove internal process improvement to ensure work quality and accurate timelines resulting in 90% of projects completing on schedule.- Ensured over 40 project plans were executed and all team members were held accountable for their respective deliverables during 3-year tenure.- Collaborated with customers to determine their organizational objectives and translated those into feasible product requirements and tasks.- Delegated daily tasks to 9 member team while optimizing to organizational constraints, capacity, and respective skill-sets. Show less

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  Selu Technologies

  Dec 2020 - Mar 2021

  Director of Project Management

  - Collaborated with executive leadership team on organizing and implementing business model for a patented technology product.- Managed product development plan and 10 person engineering team; provided weekly project plans and objectives to meet product-to-market timelines.- Directed hiring 3 additional development team members, including writing job descriptions, interviewing, and making hiring decisions.- Created 1 centralized budget for executive team to drive accountability and transparency across the organization. Show less

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  Toolbox OS

  May 2021 - Oct 2021

  Product Manager
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  ThomasARTS

  Oct 2021 - now

  • Technical Program Director

    Dec 2022 - now

  • Associate Program Director

    Oct 2021 - Dec 2022