Steven Maring

Steven Maring

Senior Computer Support Engineer

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  • Timeline

  • About me

    Manager, Application Operations & Engineering, Production & Processing Systems at Epiq

  • Education

    • Edmonds Community College

      1988 - 1992
      Associates Degree Computer Sciences Computer Science
    • Bellevue Community College

      1993 - 1995
      Continuing Education Computer Science

      Computer Science

  • Experience

    • Boeing Commercial Airplanes

      Mar 1989 - Mar 1995
      Senior Computer Support Engineer

      As a Senior Computer Support Engineer, I led the corporate desktop support program, supervising a team of four Microcomputer Specialists and serving as the highest level escalation point. My role involved supporting operating systems, applications, and hardware, as well as managing major technology rollout projects.Key Responsibilities:* Team Leadership: Supervised and mentored a team of Microcomputer Specialists, ensuring efficient and effective desktop support across the organization.* Technical Support: Provided expert support for operating systems, applications, and hardware, resolving complex technical issues and ensuring minimal downtime.* Project Management: Managed and executed major technology rollout projects, coordinating with various departments to ensure seamless implementation and integration Show less

    • Attachmate

      Mar 1995 - Mar 2001
      Network Engineer

      Senior Network AdministratorAs a Senior Network Administrator, I directed multiple LAN/WAN projects, positively impacting global operations. Responsibilities included hardware and software rollouts, WAN upgrades, and global training initiatives. Served as the direct support contact for senior executive management, designed topologies, coordinated installations, and managed network administration globally. Performed remote administration for field locations, including VPN and RAS server setups, and authored documentation for training and reference.Key Achievements:* Network Systems and WAN Upgrade: Led a major upgrade for 18 field offices across North America. Coordinated with WorldCom on the migration from 56K to T1 Frame Relay circuits, converted networks from 4-bit Token Ring to Fast-Ethernet, standardized and installed new servers and infrastructure, implemented remote administration, saving over $180K annually per location.* Field Office Relocation: Managed the relocation of field offices, equipping new facilities by coordinating floor plans, setting up wiring closets and Network Operations Centers (NOC), and supervising physical plant implementation. Worked with telecommunications companies for line/circuit provisioning and installs.* Global Server Standardization: Led the standardization and upgrade of corporate servers. Rebuilt European and Asia Pacific hubs, consolidating three offices into two and installing upgraded NOC and connectivity.* Global Trade Show Demonstrations: Administered global trade show product demonstrations in Rome and New Orleans. Configured and rolled out 200-node networks, leased equipment from resellers, and brought the project in $20K under budget. Show less

    • Epiq

      May 2002 - now

      As the Manager of Application Operations & Engineering for Production & Processing Systems at Epiq, I lead a global team responsible for the seamless operation and engineering of critical applications. My role involves strategic planning, project management, and overseeing the design, implementation, and support of complex systems.Key Responsibilities:* Leadership: Manage and mentor a diverse team of engineers, fostering a collaborative and innovative work environment.* Strategic Planning: Develop and execute strategies to enhance system performance, reliability, and scalability.* Project Management: Oversee major projects from conception to completion, ensuring timely delivery and alignment with business objectives.* System Design and Support: Direct the design, implementation, and maintenance of robust application systems, ensuring optimal performance and minimal downtime.* Global Coordination: Collaborate with international teams to standardize processes and implement best practices across all locations. Show less Applied Discovery, Inc • Bellevue, Washington • 1998-2001 Integrated into Lexis Nexis. Purchased by DTI and later merged with EpiqGlobal leader in the delivery and management of electronic discovery services and support. Applied Discovery leverages an extensive portfolio of resources and research to help clients solve discovery challenges.SENIOR SYSTEMS ENGINEER Perform variety of tasks in the Technology Services department including domain, application and systems administration. Data center planning, deployment and support. Worked on multiple projects simultaneously positively impacting entire corporate operation. Managed complex projects from planning to implementation and support.* Lead support for company’s flag ship Online Review Application.* Spearheaded releases and upgrades coordinating team efforts between development, quality assurance, production and technology services.* Planned and initiated Multi-Server architecture to allow for increased growth and additional services for the product offering.* Played key role in all phases of corporate relocation of data centers and expansion into global markets . Administering Active Directory Domain structure. Designed and rolled out certification and development test labs, incorporating domain controllers, application servers and client systems Show less

      • Manager, Application Operations & Engineering, Production & Processing Systems

        Mar 2021 - now
      • Sr. Systems Engineer

        May 2002 - Mar 2021
  • Licenses & Certifications