Lauren Son

Experience

• 

  Brooks Eckerd Pharmacy

  Mar 2001 - Aug 2006

  Pharmacy Technician

  Respond to customer inquiries and refer as appropriate to Pharmacist.Train new employees, including an orientation to Pharmacy Department layout and company policy. Perform technician tasks, including typing prescriptions, filling, and ordering.

• 

  Momentum Merchandising & Marketing

  May 2005 - Aug 2005

  Special Project Coordinator- Summer Intern

  Managed special projects for accounts such as Blockbuster, Kraft, and P & G. Gave direction to Merchandisers on requirements and execution procedures for special projects. Responsible for application processes for potential merchandisers including HR forms. Completed payroll bi-weekly for all employees.

• 

  Babson College

  Aug 2005 - May 2006

  Education Abroad Intern

  Developed a business plan/marketing plan for a new education abroad experience in Barcelona, Spain.Created database to help manage exchange student information as well as generate reports pertaining to student status.Performed general administrative tasks including filing, updating files on the computer, and mailings.

• 

  Grand Circle Travel

  Jul 2006 - Sept 2006

  Account Manager- Contractor

  • Proof product offerings and circulate to copy, photo, finance, and operations to ensure validity prior to print and consumer distribution.• Collaborate with Account Managers to ensure success for company and business goals.• Proactively review data from divisions to determine pricing and product offerings.

• 

  Enterasys Networks

  Sept 2006 - Nov 2013

  Inside Account Manager

  • Successful coordination with outside sales teams and customer base to assist in growth of the business within territories (KY, TN, WI, IL, IN, KA, MO, NE) to meet monthly, quarterly, and yearly goals.• Successful collaboration with cross functional teams including; finance, operations, order management, and two-tiered distribution to ensure customer satisfaction and enablement.• Collaborate with territory account teams to develop strategy within existing customers and new prospect accounts and help to facilitate incremental pipeline generation.• Developed and facilitated content and training for global inside sales team members in Germany and the United Kingdom for new version of quoting tool.• Developed and facilitated training on E-Rate Program for national inside sales team.• Maintain data integrity as a superuser of the CRM tool to enable accurate forecasting for outside sales teams.• Effective quoting and management of contract renewal process for customers to ensure assets were supported at proper SLA.• Successful prospecting of new business within assigned territories to drive new sales within new logos from 2006-2008. Show less

• 

  Extreme Networks

  Nov 2013 - now

  • Coordination with outside sales teams and customer base to assist in growth of the business within territories (KY, TN, OH, GA, AL) to meet monthly, quarterly, and yearly goals.• Successfully collaborate with cross functional teams including; finance, operations, order management, and two-tiered distribution to ensure customer satisfaction and enablement.• Maintain data integrity as a superuser of the CRM tool to enable accurate forecasting for outside sales teams.• Successfully create quotes and configurations for customers and partners and facilitate any special pricing requests and deals as requested.• Proactively educate channel community and customer/new prospect base onevents, promotions, and relevant product updates.• Collaborate with territory account teams to develop strategy within existing customers and new prospect accounts and help to facilitate incremental pipeline generation.• Effective quoting and management of contract renewal process for customers to ensure assets were supported at proper SLA from 2013-2016. Show less

  • Strategic Sales Representatives Manager

    Jan 2022 - now

  • Strategic Sales Representative Associate Manager

    Nov 2018 - now

  • Senior Inside Account Manager

    Nov 2013 - Nov 2018