Sushmita Verma - CCNP CCNA MCSE

Experience

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  Wipro

  Mar 2012 - Mar 2014

  Client IT Manager

  Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent. Today we are a trusted partner of choice for global businesses looking to ‘differentiate at the front’ and ‘standardize at the core’ through technology interventions.* IT support to all Production and Transition Processes to meet all Business SLA's* Execution support on customer specific IT Infrastructure Projects.* Provided proper information to the client as per their project requirements.* Instrumental in managing and deleting all ID handled within the timelines.* Supporting the change implementations in processes in coordination with customer IT.* Participating in the reviews of Vendors/Suppliers based on the Service Level Performance and facilitating inputs for any improvements identified. Show less

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  Luminis Consulting Services Pvt Ltd, IN

  Jun 2014 - now

  Consultant

  Luminis Consulting Services is a dependable provider of IT & enable services, consulting, learning & development services, among other. Luminis has been working closely with various small to medium enterprises (SMEs) to help them build stronger, more efficient, and more agile IT processes. We are helping our clients embrace accelerating globalization, virtualization, a millennial mindset and new cloud-based technologies. * Provide guidance to the sales team in business development.* Communicating and providing the assistance to the client for better services and products, to improve the productive in their business.* Supporting the change implementations in processes in coordination with customer IT.* Ensuring interactions with client for non-technical/technical area.* Providing assistance to the team in the project of the client.* Scheduling the meetings with client to view the performance. Show less