Maksym Vichkan

Experience

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  TanHost

  Sept 2015 - Jun 2019

  As a Sales Manager, I was responsible for driving sales and generating leads for web develpment services. I consistently met or exceeded sales targets and played an instrumental role in increasing revenue for the company.My daily tasks included researching and identifying potential clients on Upwork and Freelancer, communicating with clients to understand their needs, and pitching our Tangram product line to meet those needs. Overall, my experience as a Sales Manager on Upwork and Freelancer allowed me to hone my sales skills, develop strong relationships with clients, and contribute to the growth and success of the company. Show less As a Customer Support Manager, I was responsible for providing exceptional customer service and ensuring customer satisfaction. My key responsibilities include:- Handling customer inquiries and resolving issues in a prompt and effective manner, using customer service best practices.- Identifying trends and areas for improvement in customer feedback, and recommending changes to policies and processes to better meet customer needs.- Collaborating with cross-functional teams, including sales, marketing, and product development, to identify and resolve customer issues and improve customer satisfaction.- Ensuring compliance with regulatory requirements, including data privacy and security standards. Show less

  • Sales manager

    Jun 2017 - Jun 2019

  • Customer support manager

    Sept 2015 - Jun 2017
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  Uapp

  Jun 2019 - Feb 2020

  Digital marketing manager

  At UAPP, I worked collaboratively with cross-functional teams, including sales, product, and design, to ensure that our marketing efforts were fully integrated and aligned with the company's overall goals.My experience includes:- Developing and managing social media campaigns that increased brand awareness and engagement- Creating and executing email marketing campaigns that improved lead generation and customer retention- Managing successful search engine marketing campaigns, including both SEO and PPC, that resulted in increased website traffic and lead generation Show less

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  EKreative

  Mar 2020 - now

  Marketing manager

  At eKreative, I am responsible for developing and implementing comprehensive digital marketing campaigns that are designed to achieve specific business objectives, including increasing website traffic, improving lead generation, and driving sales.My resposibilities include:- Develop and implement digital marketing strategies to drive brand awareness, generate leads, and increase conversion rates.- Manage email marketing campaigns, including list segmentation, A/B testing, and performance analysis.- Conduct keyword research, perform on-page optimization, and execute link building strategies to improve organic search rankings.- Utilize HubSpot and ActiveCampaign to manage lead nurturing campaigns and automate sales processes.- Analyze website traffic and user behavior using Google Analytics 4, Google Search Console, and Google Tag Manager to make data-driven decisions and optimize the user experience.- Collaborate with the content team to develop engaging blog posts and optimize them for search engines.- Implement Looker Studio to create custom dashboards and reports to monitor key performance metrics and track the success of marketing initiatives. Show less

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  Envista Holdings Corporation

  Jul 2021 - now

  Digital Marketing Specialist