Karrie Dash, PMP

Experience

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  Evergreen Health Co-op

  Nov 2013 - Mar 2017

  IT Support/Technical Product Owner

  Manage all phases of cloud-based software implementation, including utilizing SalesForce to meet the needs of several departments. Determine business needs, appropriate action plans, conducting quality assurance, manage go live and post-live support.Constantly finding new solutions to improve current processes, quality of work, and efficiency, which promotes better quality of service to our clients, by gaining a thorough understanding of all departments processes.Act as the liaison & technical translator between all departments, management, stakeholders, and vendors. Maintain constant communication to ensure project success by managing meetings, reports, & follow-ups. Ensure all teams have the required resources and accurate information. Show less

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  No.Inc

  Mar 2017 - now

  Software Development Project Manager / Agile Product Owner

  Project Highlights- Successfully led a government project to introduce a new electronic signature application at the agency from start to production in 2 months without any prior experience at the agency and where timelines are typically 1+ years- Revamped an online referral system that has resulted in 5+ years of system stability and ease of development changes- Managed the implementation of an education assessment program over a span of 5 years, supervising the collaboration of 5 cross-functional teams- Developed comprehensive yet accessible system user guides and team standard operating procedures for departments lacking formal documentation, allow for easy & efficient knowledge transfer amongst developers and stakeholdersManagement- Orchestrated development tasks, assuming a leadership role across various cross-functional technical teams within a large government agency, including Network, IBM MQ, Servers, Application, DB, and Security teams- Crafted meticulously detailed and well-formatted application documentation for both clients and developers, ensuring clarity and thoroughness in conveying essential information- Build and maintain strong relationship with clients, management, developers, and stakeholdersTechnical- Actively using the following to maintain & troubleshoot: Postman, Bitbucket, AWS, Jenkins, APIs, JSON, JWT, NIST standards, NodeJS, S3 buckets, and various languages (CSS, HTML, MySQL)- Fulfilled the role of interim application developer for 7 months during resource shortages, executing essential code modifications and mandatory updates- Lead and engage in technical working sessions with developers to identify and resolve software issues- Assist developers with changes and configurations, such as reviewing logs within OpenShift and Splunk, updating configuration settings within databases, deploying new code changes, updating database tables, running Powershell scripts, & maintaining/renewing certificates Show less

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  Karrie Dash Photography

  Jun 2022 - now

  Photographer

  Equine and dog photography