Kushan Wijayawardana

Experience

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  Majapahit PVT(Ltd)

  Jul 2017 - Aug 2018

  IT Support Technician

  Doing necessary hardware related troubleshooting & repairs for the IT equipments,▪ Installation of necessary softwares , Operating systems for company PC ‘s & Laptops.▪ Creating & managing of Active Directory domain users, computers & their policies▪ Daily Checks on Network like Wi-Fi, LAN Connectivity & Troubleshooting the company network

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  T&FG (Timex Garments)

  Aug 2018 - Aug 2019

  IT Service Desk Engineer

  Attending for IT Helpdesk tickets regarding day to day issues of the users inside the company or remote access if necessary, Configuration & Creation of domain user accounts including their email accounts,Managing and creating Active Directory objects such as users, computers & their policies etc.Installation of Operating Systems like Microsoft Windows XP,7,8,10 & UBUNTU Linux Operating Systems for the user PCs & Laptops,Taking user backups & assign new operating systems for the user computers with their required softwares such as SAP, FastReact, MS Office Packages, Kaspersky Antivirus software along with their configurations,Troubleshoot user PC & Laptops & do repairs if necessary,Provide connectivity & maintenance of analog & VOIP phones inside the company network,Assigning Network Printers for the company users & configuration of share printer access if required,Daily Checks on Network like WiFi, LAN Connectivity & Troubleshooting the company network, doing repairs if necessary. Show less

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  Enterprise Technology (Pvt) Ltd

  Oct 2019 - Dec 2020

  Associate Network Engineer

  Recruited for the SLPA 24x7 Roster for SLPA Local Area Network ▪ Network Monitoring, Troubleshooting & Taking daily backups from the Core layer, Distribution & Access Layer switches▪ Attending for breakdowns & do repairs or replacements for network devices or Provide remote support if necessary.▪ Do necessary CISCO configurations under the supervision of the Level 2 support engineers,▪ Updating records & managing the inventory of network devices & provide reports.▪ Daily Checks on Local Area Network Connectivity & Troubleshooting the company network,▪ Provided remote & onsite support for users at MG Group as well & managed the Domain Environment. Show less

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  Sri Lanka Tea Board

  Mar 2021 - May 2021

  Network Administrator

  ▪ Maintain the network faults, break downs and LAN/WAN devices and connections.▪ Configure and design existing wired and wireless networks.▪ Managing the company Sophos firewall (Monitoring the traffic flow, Data Usage etc.)▪ Assigning Network Printers for the company users & configuration of share printer access if required,▪ Monitor daily Backups & backup configurations using Windows Server backup Technology, DB Restoration▪ Troubleshoot and rectify network errors and PC faults at SLTB Head Office. ▪ Taking user backups & assign new computers with their user accounts, operating systems with their required software.▪ Managing the IT inventory & taking records to update the inventory. Show less

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  MOQdigital

  May 2021 - Sept 2024

  Systems Engineer - Service Desk
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  Brennan

  May 2021 - now

  • Systems Engineer - L2

    Sept 2024 - now

  • System Engineer

    May 2021 - now