Kushan Wijayawardana

Kushan Wijayawardana

IT Support Technician

Followers of Kushan Wijayawardana1000 followers
location of Kushan WijayawardanaColombo, Western Province, Sri Lanka

Connect with Kushan Wijayawardana to Send Message

Connect

Connect with Kushan Wijayawardana to Send Message

Connect
  • Timeline

  • About me

    Systems Engineer-L2 @ Brennan IT | Microsoft Azure | Windows | 0365

  • Education

    • National School Of Business Management

      2015 - 2018
    • University of Plymouth

      2015 - 2018
      BSc.(Hons) in Computer Networks Computer Networks Second Class Honors
    • University of Plymouth

      2015 - 2017
      Higer Diploma in Computer Networks Computer Systems Networking
    • Mahinda College

      -
  • Experience

    • Majapahit PVT(Ltd)

      Jul 2017 - Aug 2018
      IT Support Technician

      Doing necessary hardware related troubleshooting & repairs for the IT equipments,▪ Installation of necessary softwares , Operating systems for company PC ‘s & Laptops.▪ Creating & managing of Active Directory domain users, computers & their policies▪ Daily Checks on Network like Wi-Fi, LAN Connectivity & Troubleshooting the company network

    • T&FG (Timex Garments)

      Aug 2018 - Aug 2019
      IT Service Desk Engineer

      Attending for IT Helpdesk tickets regarding day to day issues of the users inside the company or remote access if necessary, Configuration & Creation of domain user accounts including their email accounts,Managing and creating Active Directory objects such as users, computers & their policies etc.Installation of Operating Systems like Microsoft Windows XP,7,8,10 & UBUNTU Linux Operating Systems for the user PCs & Laptops,Taking user backups & assign new operating systems for the user computers with their required softwares such as SAP, FastReact, MS Office Packages, Kaspersky Antivirus software along with their configurations,Troubleshoot user PC & Laptops & do repairs if necessary,Provide connectivity & maintenance of analog & VOIP phones inside the company network,Assigning Network Printers for the company users & configuration of share printer access if required,Daily Checks on Network like WiFi, LAN Connectivity & Troubleshooting the company network, doing repairs if necessary. Show less

    • Enterprise Technology (Pvt) Ltd

      Oct 2019 - Dec 2020
      Associate Network Engineer

      Recruited for the SLPA 24x7 Roster for SLPA Local Area Network ▪ Network Monitoring, Troubleshooting & Taking daily backups from the Core layer, Distribution & Access Layer switches▪ Attending for breakdowns & do repairs or replacements for network devices or Provide remote support if necessary.▪ Do necessary CISCO configurations under the supervision of the Level 2 support engineers,▪ Updating records & managing the inventory of network devices & provide reports.▪ Daily Checks on Local Area Network Connectivity & Troubleshooting the company network,▪ Provided remote & onsite support for users at MG Group as well & managed the Domain Environment. Show less

    • Sri Lanka Tea Board

      Mar 2021 - May 2021
      Network Administrator

      ▪ Maintain the network faults, break downs and LAN/WAN devices and connections.▪ Configure and design existing wired and wireless networks.▪ Managing the company Sophos firewall (Monitoring the traffic flow, Data Usage etc.)▪ Assigning Network Printers for the company users & configuration of share printer access if required,▪ Monitor daily Backups & backup configurations using Windows Server backup Technology, DB Restoration▪ Troubleshoot and rectify network errors and PC faults at SLTB Head Office. ▪ Taking user backups & assign new computers with their user accounts, operating systems with their required software.▪ Managing the IT inventory & taking records to update the inventory. Show less

    • MOQdigital

      May 2021 - Sept 2024
      Systems Engineer - Service Desk
    • Brennan

      May 2021 - now
      • Systems Engineer - L2

        Sept 2024 - now
      • System Engineer

        May 2021 - now
  • Licenses & Certifications

    • SC-300 Course: Microsoft Identity and Access Administrator

      Udemy
      Sept 2023
      View certificate certificate
    • Networking Academy Learn-A-Thon 2020

      Cisco
      May 2020
      View certificate certificate
    • Higher Diploma In Computer Networks

      University of Plymouth
      Aug 2017
    • Higher Diploma In Computer Networks

      NSBM Green University Town
      Aug 2017
    • Microsoft Certified: Identity and Access Administrator Associate

      Microsoft
      Oct 2023
      View certificate certificate
    • Microsoft Certified: Identity and Access Administrator Associate

      Microsoft
      Oct 2023
      View certificate certificate
    • Microsoft Certified: Identity and Access Administrator Associate

      Microsoft
      Oct 2023
      View certificate certificate