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Cory Eby

Cory Eby

Math Tutor

Followers of Cory Eby158 followers
location of Cory EbyIssaquah, Washington, United States

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  • Timeline

  • About me

    Senior Security Service Engineer at Microsoft GSTRT, GCIA, GCIH, GSEC

  • Education

    • DeVry University-Washington

      2013 - 2015
      Bachelor of Applied Science (BASc) Web Development and Administration 3.0

    • ITT Technical Institute-Columbus

      2010 - 2012
      Associate's degree Software Development

    • Washington State College of Ohio

      2008 - 2010
      Associate of Arts (A.A.) Liberal Arts and Sciences, General Studies and Humanities

  • Experience

    • Washington State Community College

      Nov 2008 - Jan 2009
      Math Tutor

    • Teleperformance, USA

      Sept 2010 - May 2011
      Technical Support Analyst

      While at Teleperformance, I provided home network troubleshooting, along with TV and Phone troubleshooting. This was over the phone tier 2 support.

    • Redemtech

      May 2011 - Sept 2011
      Computer Technician

      While at Redemtech, I performed computer repair and data security. This entailed dignosing and replacing computer and motherboard parts, which would at times include motherboard soldering and repair.

    • Sarcom

      Oct 2011 - Aug 2012
      Technical Support Analyst

      At Sarcom, I am a support Analyst for tier 1 thru tier 3 support. I have am gaining experience with citrix and other web applications. I am also maintaining and creating html pages.

    • Interstate Online Software

      Aug 2012 - Oct 2012
      Search Engine Optimizer

      At Interstate Online Software, I worked as a search engine optimizer. I worked to gain experience in my field as a SEO, Searching and editing Web Pages.

    • Cardinal Health

      Oct 2012 - Dec 2012
      Microsoft Lync Analyst

      At Cardinal Health, I worked on the Lync team, supporting and troubleshooting Micosoft Lync.

    • TEKsystems

      Mar 2013 - Oct 2013
      Microsoft Account Support Escalations

      I am part of a team that handles all security or Error related issues that get escalated past Tier 3.

    • Allyis

      Oct 2013 - Oct 2014
      Office 365 Tier 2 Support Escalations

      Managing customer's accounts through Exchange and Active Directory

    • Microsoft

      Oct 2014 - now

      Microsoft Managed Desktop Maintaining and troubleshooting Office 365 using Microsoft Exchange for Cloud and On-premises Enterprise environments. Received a High Public Trust Position security clearance.

      • Senior Security Operations Engineer Lead

        Mar 2023 - now

      • Senior Security Service Engineer

        Dec 2021 - Mar 2023

      • Service Engineer II

        Oct 2020 - Nov 2021

      • Office 365 Tier 3 Support Escalation Engineer

        Oct 2014 - Oct 2020

  • Licenses & Certifications