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Carlos Almeida

Carlos Almeida

Técnico de Telecomunicações

Followers of Carlos Almeida179 followers
location of Carlos AlmeidaAlverca do Ribatejo, Lisbon, Portugal

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  • Timeline

  • About me

    Azure Cloud Support Engineer

  • Education

    • EPPET

      2002 - 2005
      Técnico de nível III Informática, Electrónica e Telecomunicações

  • Experience

    • Celbip

      Jul 2006 - Feb 2008
      Técnico de Telecomunicações

      Instalação e reparação de circuitos telefónicos (RDIS e analógicos) para os operadores Portugal Telecom e Novis/ClixInstalação e configuração de centrais telefónicas (siemens e detewe)Construção de redes estruturadas

    • Valcond Lda

      Feb 2008 - Apr 2010
      Técnico de Telecomunicações

      Instalação e configuração de centrais telefónicas Telefonicas PanasonicInstalação e reparação de Fotocopiadoras PanasonicProjecção e construção de redes estruturadas

    • Nokia

      Jul 2012 - Apr 2022

      Nokia, Alfragide (Portugal)Functions:- Customer support engineer in Nokia Packet Core.- Troubleshoot and maintain Packet core equipment.- Experience in Nokia Packet Core elements:Flexi NS DX, Flexi NS ATCA, CMM: SGSN, MME and Triple access;Flexi NG: GGSN and SAE-GW P-GW.- Rota 24/7 for emergency support for Packet core equipment such as SGSN, MME.- Data, log and traces collection and analysis.- Remote access to customer networks to collect logs/traces, analyse them and giveanswers/solutions to customers for all the various complex problems in their networks.- TAC Project Lead, responsible for some customers / projects, consisting on meetings with thecustomer/local team to discuss current tickets and projects being executed, and align next steps onhow to move forward with them. Also assuring that the remote access for the whole team regardingthis customer is up to date.Projects done:- eSW upgrade- BSC and RNC rehoming- Software upgrade- Dayafter health-check and reporting creation Show less

      • Cloud Core Network Engineer

        Dec 2018 - Apr 2022

      • Mobile Packet Core Engineer

        Jul 2012 - Dec 2018

    • Microsoft

      Apr 2022 - now
      Cloud Support Engineer

  • Licenses & Certifications

    • Juniper Networks Data Center, Professional (JNCIP-DC)

      Juniper Networks
      Sept 2021

    • Juniper Enterprise Routing and Switching certificate (JNCIS-ENT)

      Juniper Networks
      Jan 2020

    • Juniper Networks Certified Associate, Junos (JNCIA-Junos)

      Juniper Networks
      Jul 2019