Russ Bird

Experience

• 

  E2v

  May 2003 - Oct 2009

  Strategic Programme Delivery Team

  • IS Programmes Manager

    Mar 2009 - Oct 2009

  • IS Project Manager

    May 2003 - Feb 2009
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  BrightGen

  Oct 2009 - Oct 2022

  I work with customers and our team of Qualified Consultants / Project Managers to deliver the most optimal solutions for business critical processes. We aim to leverage Salesforce functionality to ensure our customers make the most of the continual platform improvements whilst recognise that a little customisation can often add a lot of value. Ultimately, our goal is to be able to go live as efficiently as possible with a solution achieving the business key requirements.We ensure our customers are aware and making the most of the latest product offerings and can guarantee a successful implementation to meet their growing and ever changing business needs.At BrightGen I am ultimately accountable for all our customer projects and ensuring we retain our delivery reputation. This involves ensuring we have the most suitable delivery approach and commercial framework for each client engagement.In parallel with maintaining high levels of quality, adhering to budget and time constraints, I also manage BrightGen's Delivery Team across all our offices in London, Essex and Leeds. Additionally responsible for BrightGen's PMO and as a result of learning from our engagements, continually improve our processes and tools so we can focus on spending our time delivering value to our customers. Show less

  • Head of Delivery

    Jul 2011 - Oct 2022

  • Project Manager

    Oct 2009 - Jul 2011
• 

  Credera

  Aug 2022 - now

  Chief Delivery Officer - Credera Digital UK - Salesforce

  Credera, a global consulting firm, combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide.