Russ Bird

Russ Bird

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location of Russ BirdLondon, England, United Kingdom

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  • Timeline

  • About me

    Chief Delivery Officer at Credera Digital UK - Salesforce

  • Education

    • University of Essex

      -
  • Experience

    • E2v

      May 2003 - Oct 2009

      Strategic Programme Delivery Team

      • IS Programmes Manager

        Mar 2009 - Oct 2009
      • IS Project Manager

        May 2003 - Feb 2009
    • BrightGen

      Oct 2009 - Oct 2022

      I work with customers and our team of Qualified Consultants / Project Managers to deliver the most optimal solutions for business critical processes. We aim to leverage Salesforce functionality to ensure our customers make the most of the continual platform improvements whilst recognise that a little customisation can often add a lot of value. Ultimately, our goal is to be able to go live as efficiently as possible with a solution achieving the business key requirements.We ensure our customers are aware and making the most of the latest product offerings and can guarantee a successful implementation to meet their growing and ever changing business needs.At BrightGen I am ultimately accountable for all our customer projects and ensuring we retain our delivery reputation. This involves ensuring we have the most suitable delivery approach and commercial framework for each client engagement.In parallel with maintaining high levels of quality, adhering to budget and time constraints, I also manage BrightGen's Delivery Team across all our offices in London, Essex and Leeds. Additionally responsible for BrightGen's PMO and as a result of learning from our engagements, continually improve our processes and tools so we can focus on spending our time delivering value to our customers. Show less

      • Head of Delivery

        Jul 2011 - Oct 2022
      • Project Manager

        Oct 2009 - Jul 2011
    • Credera

      Aug 2022 - now
      Chief Delivery Officer - Credera Digital UK - Salesforce

      Credera, a global consulting firm, combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide.

  • Licenses & Certifications

    • Prince 2 Practitioner

      Prince 2
    • Salesforce Sales Cloud Consultant

      Salesforce
      Jan 2012
    • Salesforce Service Cloud Consultant

      Salesforce
      Jan 2012
    • Salesforce Consultant

      Salesforce
      May 2010
    • Salesforce Administrator

      Salesforce
      Jan 2010
    • Certified ScrumMaster (CSM)

      Agile Centre
      Jun 2018