Shreya Prasher

Experience

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  Self-employed

  Jun 2019 - Sept 2022

  Education Instructor

  As a self-employed Education Instructor and Private Tutor, I have dedicated over three years to empowering students and fostering academic success. My role encompasses:-Personalized Learning Journeys: Crafted bespoke lesson plans and educational materials tailored to the individual needs and learning styles of my students. This personalized approach led to a remarkable 15% increase in engagement and participation, inspiring students to take ownership of their educational journeys.-Masterful Communication: Employed effective communication techniques to demystify complex subjects, transforming challenging concepts into accessible knowledge.-Innovative Teaching Strategies: Implemented adaptive teaching methods that embraced diverse learning styles, creating an inclusive environment where every student felt valued and motivated. I focused on encouraging critical thinking and problem-solving skills, equipping students to tackle academic challenges with confidence.-Commitment to Student Success: Developed and executed engagement initiatives that significantly enhanced student retention and satisfaction. By actively soliciting feedback and incorporating it into my teaching practices, I consistently achieved high ratings from students, reflecting my dedication to their success and well-being.-Continuous Improvement and Feedback Utilization: Leveraged feedback from students to iteratively refine educational content and delivery methods, ensuring that my approach remained relevant and impactful. This commitment to continuous improvement has been instrumental in promoting a dynamic and responsive learning environment.My experience as an Education Instructor has not only deepened my passion for teaching but has also honed my communication, organizational, and mentorship skills. By combining academic rigor with a supportive and engaging approach, I empower my students to excel and realize their full potential. Show less

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  Marks and Spencer

  Nov 2023 - Aug 2024

  Customer Relations Representative

  As a Customer Relations representative, I engaged with a diverse range of customers to deliver exceptional service and foster long-lasting relationships. My role involved:- Tailored Customer Engagement: Utilized a personalized approach to understand individual customer needs, enhancing their overall experience and building brand loyalty at Marks & Spencer.- Feedback Analysis: Collected and analyzed customer feedback to identify areas for improvement, which led to enhanced service delivery and increased customer satisfaction.-Effective Communication: Demonstrated strong communication skills by articulating product benefits and brand values, ensuring that customers felt informed and valued.-Collaboration and Strategy: Collaborated with team members to develop and implement strategies for customer outreach and engagement, contributing to promotional efforts and visual merchandising.-Problem-Solving: Actively addressed customer inquiries and concerns, leveraging my adaptability and quick learning to resolve issues efficiently in a fast-paced environment.This role honed my ability to manage multiple tasks while maintaining attention to detail and ensuring a high level of service. My experience in this position complements my academic background in International Business Management and my passion for enhancing customer experiences in dynamic environments. Show less