Oliver Duncan

Experience

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  Major League Soccer

  Jun 2004 - Sept 2004

  Soccer Coach
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  Major League Soccer

  Jun 2005 - Dec 2005

  Soccer Coach

  Numerous roles within the organisation related to recruitment of new coaches, development and sale of coaching programs to American audience and coaching of all ages of children.

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  MSD

  Jan 2006 - Aug 2014

  • Understanding the complex and ever changing NHS landscape to ensure company delivery is aligned to customer need, producing materials that articulate this to the wider business.• Interpreting national and local government health related documents to ensure brand strategy is aligned to customer need and priority, enabling the development and production of a clear value proposition, resulting in clear differentiation against competition. • Providing insight to internal teams to enable them to develop tools and solutions that will enable and enhance uptake of products and services. This includes understanding commissioning pathways, funding flows and where the key influence lies with regards to access and uptake.• Cross Collaboration capability as demonstrated in Joint Working Project with Public health, Local Authority, CCG and general practice to deliver service that enhanced access to contraceptive services. Show less • Designed and implemented a Companywide compliance training course to over 700 individuals, across 13 dates and venues over a 3 week period. There was a significant improvement in employee engagement with hits to the compliance website increasing by 50% and phone calls to the office for help reducing by 25%, the training course lead to a reduction in certification rates of 25% over a 3 month period following the training• Reducing internal certification rates from 27 incidences in Jan 13’ to 0 in Oct 13’.• Dramatically improving the quality and compliance of work entering internal certification cycles, jobs containing no errors down 12% and jobs containing 1 error down 14% to 0%.Achieved by:• Readily challenging the status quo, identifying and developing new ways of working in an effort to increase engagement and output, with particular reference to behaviour change. • Influencing and engaging with Senior Leaders and those without reporting lines, challenging the difference between “wants” and “needs” through effective business consulting.• Ability to lead, inspire, engage and motivate within business setting, as demonstrated on Business Practice and Compliance Road, resulting in outstanding feedback across all levels of the business. • Strong appreciation of the metrics and analysis methods used in order to measure the success of training and change interventions. i.e. Kirkpatrick evaluation and the importance of the implementation process Show less • Proven Project management skills highlighted in training interventions delivered on time addressing CRM, CLM and skills acquisition, enabling smooth change and uptake to new technologies (iPads/tablets) and working methodologies.• Communication – Proven ability to engage, communicate and collaborate with a range of internal stakeholders, identifying need and delivering training interventions appropriately, resulting in successful behaviour change aligned to objectives.• Readily able to incorporate and flex to changes in structure whilst at the same time maintaining clarity, alignment and integrity, ensuring and enabling realisation, demonstrated during company restructuring• Strong appreciation of local business, customers and culture through role on employee council and initiatives currently underway to improve employee engagement with the ultimate aim of producing an effective workforce. Show less

  • Strategy and Solutions Lead - Womens Health

    Nov 2013 - Aug 2014

  • Business Practice and Compliance Training Lead

    Feb 2013 - Jan 2014

  • Sales Training

    Jan 2011 - Feb 2013

  • Sales Representative

    Jan 2006 - Jan 2011
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  LIFESAVER systems ltd

  Aug 2014 - Jan 2016

  Humanitarian Advisor & SE Asia Sales Lead

  As Humanitarian Advisor at LIFESAVER® systems my objective is to work with and develop relationships with NGO's, Governments and Government Organisations, assisting with their emergency preparedness and programmes to ensure that those displaced or disrupted by crisis have access to safe, clean drinking water. • Built a Regional distribution network South East Asian partners, increasing numbers by 60% within 4 months• Increasing the breadth of Humanitarian customers by 80%Achieved through:• Development of a Humanitarian strategy aimed at increasing the breadth of key customers• Proactively approaching new markets, identifying potential partners and pre-qualifying their suitability as a business partner.• Building a strong customer relationship recognising the importance of cultural differences when conducting business with a demonstrated ability to work with both senior Government and Military level customers,• Strong negotiating skills, delivering a deal that meet the needs of the customer and the business. Show less

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  Roche

  Mar 2016 - Jul 2017

  Learning Technologies Manager
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  TUBEWAY (SALES) LIMITED

  Jul 2017 - now

  Director

  Tubeway Sales are Manufacturers, Stockists and Wholesalers of Plastic extrusions and other products supplied to the Trade and Retail industries.My Duties include General Management, Purchasing, Stock Management, Sales, Technical and Product Design.